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- Tasks: Lead client projects in fire, health, and safety while providing strategic support.
- Company: Join Ark Workplace Risk, a leader in operational risk and safety solutions.
- Benefits: Enjoy a supportive environment with growth opportunities and a commitment to diversity.
- Why this job: Make a real difference by solving complex client problems in a dynamic industry.
- Qualifications: 5+ years in client-facing roles with expertise in health and safety.
- Other info: Be part of a team that values innovation and customer success.
The predicted salary is between 36000 - 60000 £ per year.
Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver measurable benefits for our clients through innovation, partnership and customer success practices.
QUOODA® is our Operational Risk, Compliance and Safety software platform. Our refreshingly different approach results in high long-term client satisfaction. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations.
If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence.
- Implement client projects and programmes with high-level advocacy.
- Design management reports and predictive analytics for clients.
- Create customer success by managing and reviewing a highly configurable digital software enterprise platform.
- Undertake gap analysis of processes for improvement and better management of our clients' systems.
- Respond to technical concerns and problems, ensuring smooth implementation and ongoing management.
- Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required.
- Provide decision support to clients: strategically as well as on day-to-day matters.
- Create compelling presentations to communicate ideas, plans, reporting tools and software user journeys.
- Work with the software support team to achieve clients' operational and strategic goals.
- Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management.
Qualifications in H&S and fire safety, including membership of a recognised industry body. A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes. Drive to build successful client portfolios and deliver the Gold Standard of service and solutions. At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution.
Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. We are committed to Equality, Diversity & Inclusion (ED&I) for everyone.
Lead Management Consultant - Fire, Health & Safety (CertIOSH) in City of London employer: Helix International Group Ltd
Contact Detail:
Helix International Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Management Consultant - Fire, Health & Safety (CertIOSH) in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Lead Management Consultant. Highlight your problem-solving skills and how you've successfully managed client relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of delivering top-notch solutions.
We think you need these skills to ace Lead Management Consultant - Fire, Health & Safety (CertIOSH) in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in fire, health, and safety. We want to see how your background aligns with the role and how you can bring value to our team.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've successfully managed client projects or improved processes. We love seeing measurable outcomes that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Helix International Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of fire, health, and safety regulations. Familiarise yourself with the CertIOSH standards and be ready to discuss how you've applied these in past roles. This will show that you're not just a candidate, but a knowledgeable expert.
✨Showcase Your Client Success Stories
Prepare specific examples of how you've successfully managed client relationships and delivered results. Think about times when you solved complex problems or improved processes for clients. This will demonstrate your ability to be a Trusted Advisor and problem solver.
✨Be Ready to Discuss Software Solutions
Since the role involves working with QUOODA®, be prepared to talk about your experience with digital software platforms. Highlight any relevant projects where you've implemented or managed software solutions, and how they benefited your clients.
✨Ask Insightful Questions
Prepare thoughtful questions about Ark Workplace Risk's approach to client success and their software platform. This shows your genuine interest in the company and helps you understand how you can contribute to their goals.