Nurse - Side Effects Management (6 month FTC)

The Opportunity: As a Side Effects Management Nurse in our UK weight loss service, you will be a senior clinical voice, setting the standard for clinical excellence, patient safety and wellbeing within the clinical team. This role will work closely with HeliosX’s Ops Team Leads & GP Leads to provide safe and effective care to our UK patients. The right candidate will be experienced in triaging unwell patients in a primary or secondary care environment and a confident and compassionate communicator with excellent patient care skills. Preference is for this role to be full time (4 long days/week), including 1 weekend per month. The full time hours shifts would be between 10am – 8pm. This role is a 6 month remote contract, with a requirement to come to the London office on occasion (2-3 times per year) for training and workshops. Key Responsibilities: Clinical Support & Patient Safety * Work remotely using our EHR (secure Electronic Health Records System) * Triage and manage patient-reported side effects, including identifying red flag symptoms and initiating appropriate action or escalation. * Provide high-quality clinical advice, guidance, and reassurance to patients regarding their treatment and side effects. Clinical Risk Management & Escalation * Proactively identify, document, and escalate any clinical concerns or potential patient safety risks to the appropriate clinical lead or GP or healthcare facility. * Provide GP communication as required. * Liaising with Secondary healthcare facilities when referrals are required. * Participate in root cause analyses or case reviews following incidents or near misses, contributing to learning and service improvement. * Adhere to internal clinical governance processes and contribute to continuous improvement of risk management protocols. What You’ll Bring Qualifications: * NMC registration * Prescribing qualification desirable but not essential Experience: * 5 years direct clinical patient care experience, preferably with triaging, emergency care, urgent care or diabetes/obesity management in primary or secondary care * Experience in following clinical pathways/protocols * Experience handling medication side effects, red flag symptoms, and clinical escalations Core Skills: * Excellent clinical judgement and patient risk assessment skills * Exceptional communication and interpersonal skills * Strong attention to detail and accurate clinical documentation * Confidence working autonomously in a fast-paced, digital-first healthcare environment * Compassionate, calm, and patient-centred approach Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission – but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, we have a wide range of benefits of coming on board