HeliosX is hiring a Customer Insight Specialist to build and scale CX insight capabilities. You’ll translate a wide range of Voice of Customer signals into clear, data-driven insights that shape strategic priorities and help teams prioritise opportunities for customers and the business.
You’ll own CX measurement across the lifecycle, manage the SentiSum platform, and champion AI-enabled insight generation to surface trends faster and at scale. A senior, cross-functional role with sizable impact.
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Customer Insight Lead - CX Strategy & AI-Driven Insights employer: HeliosX
At HeliosX, we are dedicated to transforming healthcare into a more accessible and efficient experience for everyone. As a People Systems Lead, you will be part of a dynamic team that values innovation and collaboration, with ample opportunities for professional growth and development. Our supportive work culture, combined with competitive benefits such as generous equity allocations, private health insurance, and a commitment to employee well-being, makes HeliosX an exceptional employer for those looking to make a meaningful impact in the healthcare sector.
