Global CS Workforce & Insights Leader in Cambridge

Global CS Workforce & Insights Leader in Cambridge

Cambridge Full-Time 50000 - 70000 Β£ / year (est.) No working from home possible
HeliosX

At a Glance

  • Tasks: Lead global Customer Service planning and insights to enhance healthcare delivery.
  • Company: HeliosX, a forward-thinking company revolutionising healthcare.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on impactful healthcare solutions.
  • Why this job: Make a real difference in global healthcare while developing your leadership skills.
  • Qualifications: Experience in workforce management and strong data analytics skills required.

The predicted salary is between 50000 - 70000 Β£ per year.

HeliosX is seeking a Senior Workforce Manager to lead the planning and insights for their global Customer Service function. This role involves owning volume forecasts, planning capacity, and ensuring performance reporting aligns with operational data to drive business decisions.

The ideal candidate will have experience in WFM for multi-site operations, be proficient in data analytics, and possess strong leadership skills. Join HeliosX to improve healthcare delivery on a global scale.

Global CS Workforce & Insights Leader in Cambridge employer: HeliosX

HeliosX is an exceptional employer, offering a dynamic work environment that champions innovation in digital healthcare. With a strong emphasis on professional development, our Remote GP & Digital Health Prescriber role provides opportunities for growth while enjoying benefits like private health insurance and a generous holiday allowance. Join us in making a meaningful impact on patient care from the comfort of your own home.

HeliosX

Contact Details:

HeliosX Recruitment Team

We think you need these skills to ace Global CS Workforce & Insights Leader in Cambridge

Workforce Management (WFM)
Volume Forecasting
Capacity Planning
Performance Reporting
Data Analytics
Leadership Skills
Multi-Site Operations Experience