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- Tasks: Support daily office operations and enhance employee experience at our London HQ.
- Company: Join HeliosX, a rapidly growing healthcare innovator transforming access to medications since 2013.
- Benefits: Enjoy 25 days holiday, private health insurance, equity options, and wellness perks.
- Why this job: Be part of a mission-driven team making healthcare faster and more accessible for everyone.
- Qualifications: Experience in facilities management or HR is a plus; strong organisational and communication skills required.
- Other info: This role is office-based in Shoreditch, London, 3-4 days per week.
The predicted salary is between 36000 - 60000 £ per year.
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We’ve grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We’re looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.
Where we’re going: Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality!
The opportunity: We’re looking for a proactive, people-focused Workplace Advisor to help deliver a seamless and inspiring workplace experience at our London HQ. Acting as a key point of contact for all things office-related, you’ll support the day-to-day running of the office, contribute to culture-building initiatives, and ensure the workplace reflects our values of excellence, inclusivity and connection. This is a unique opportunity to shape the employee experience by creating a welcoming, safe, and efficient office environment that supports our hybrid working model and fosters collaboration. You’ll work closely with the People Team, IT, Facilities, and senior stakeholders to continuously improve our workplace offering and deliver high-impact moments for employees across their journey.
What you’ll do:
- Office & Facilities Operations: Ensure smooth daily operations of the London office: cleanliness, organisation, and presentation. Act as a first aider, fire warden, and health and safety advocate. Oversee stock levels and suppliers for office snacks, supplies, and hospitality needs. Support desk booking, meeting room systems, and maintain the Facilities Helpdesk. Manage post, deliveries, building access and visitor processes. Liaise with vendors, contractors and building management to address maintenance or service issues.
- Employee Experience & Culture: Deliver outstanding in-person onboarding experiences for new starters. Be the go-to person for employee queries about the office, events, or resources. Support the planning and delivery of internal events, social activities, and employee gifting (birthdays, anniversaries, life events). Champion a culture of inclusion and engagement, contributing to initiatives that make our workplace a space where everyone feels welcome.
- Workplace Projects & Improvements: Support workspace optimisation, sustainability and improvement projects. Help gather employee feedback and use data to recommend improvements. Partner with the People Team and IT to deliver a friction-free employee journey across systems and physical space.
- Health & Safety Compliance: Help maintain and update risk assessments and DSE compliance records. Conduct periodic health and safety checks and ensure workplace policies are followed. Assist in incident reporting and hazard mitigation where needed.
What you’ll bring to HeliosX:
- Experience in facilities management, office coordination, hospitality or a workplace-facing role. Ideally some experience in a HR role would be beneficial.
- A confident self-starter who thrives in fast-paced, people-focused environments.
- Exceptionally organised and detail-oriented, with great multitasking skills.
- Collaborative, approachable and passionate about providing great service.
- Comfortable using workplace tools, booking systems, spreadsheets and helpdesk platforms.
- Strong verbal communication skills with a positive, can-do attitude.
- Naturally proactive and keen to make continuous improvements to the employee experience.
Life at HeliosX: At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
If you require any reasonable adjustments to support you during the interview process, please let us know. We are committed to ensuring an inclusive and accessible experience for all candidates.
Workplace Advisor employer: HeliosX Group
Contact Detail:
HeliosX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Advisor
✨Tip Number 1
Familiarise yourself with HeliosX's mission and values. Understanding their commitment to making healthcare more accessible will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Workplace Advisor role.
✨Tip Number 3
Prepare examples of how you've contributed to workplace culture or improved employee experiences in previous roles. Highlighting specific initiatives you've led or participated in can demonstrate your proactive approach and fit for the position.
✨Tip Number 4
Stay updated on trends in workplace management and employee engagement. Being knowledgeable about current best practices can help you discuss innovative ideas during interviews, showing that you're ready to contribute to HeliosX's growth.
We think you need these skills to ace Workplace Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, office coordination, or any workplace-facing roles. Emphasise your organisational skills and ability to thrive in fast-paced environments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating an inclusive workplace culture. Mention specific examples of how you've contributed to employee experiences in previous roles, and align your values with those of HeliosX.
Showcase Your Communication Skills: Since strong verbal communication is key for this role, consider including examples in your application that demonstrate your ability to engage with employees and stakeholders effectively.
Highlight Proactivity and Improvement Initiatives: Discuss any past experiences where you identified areas for improvement in workplace operations or employee experiences. This will show your proactive nature and commitment to continuous improvement, which is essential for the Workplace Advisor role.
How to prepare for a job interview at HeliosX Group
✨Understand the Company Culture
Before your interview, take some time to research HeliosX and its values. Familiarise yourself with their mission to revolutionise healthcare and how they prioritise inclusivity and connection in the workplace. This will help you align your answers with their culture during the interview.
✨Showcase Your People Skills
As a Workplace Advisor, you'll be the go-to person for employee queries and support. Be prepared to discuss your experience in customer service and how you've successfully handled workplace challenges. Highlight specific examples that demonstrate your proactive approach and ability to foster a positive environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage office operations. Think of scenarios where you've improved workplace efficiency or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful inquiries about the company's future plans, workplace initiatives, or how they measure employee satisfaction. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
