Technical Product Manager

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We’ve grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Our 2023 global revenue was $80m, and we’re set to more than double this in 2024 as we look to surpass $200m and positively impact the daily lives of more people than ever before. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity:

As a Technical Product Manager in the ecommerce health space, you will play a critical role in ensuring that our systems are robust, scalable, and capable of meeting the unique demands of our services. You will be empowered to build and execute a strategic platform based roadmap while tackling some of our most complex technical challenges in a rapidly expanding company.

Your role will be to build parts of our platform’s foundation enabling our business offering to scale at an incredible pace. You will have experience as a Technical PM, most likely with an engineering background as you will be in the deep architecture of our platform. As a PM you will collaborate with all stakeholders and other product teams to ensure our systems are not only scalable but also adaptable to the evolving needs of the healthcare sector.

This role provides an excellent opportunity to hone your product management skills while working with a diverse range of stakeholders, all committed to advancing healthcare through cutting-edge technology and operational strategies.

What you’ll be doing:

• Collaborate closely with the Product leaders to support the creation of a clear product vision and strategy aligned with business objectives and market needs.
• Provide technical guidance and expertise ensuring technical feasibility and optimising product performance.
• Lead the development of productised services tailored to customer needs, creating service packages that consistently deliver value.
• Manage and prioritise the product backlog, writing detailed user stories and acceptance criteria to ensure the development team clearly understands requirements.
• Lead Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, fostering a culture of continuous improvement.
• Serve as the primary liaison between stakeholders and the development team, facilitating clear communication to ensure alignment on product goals and requirements.
• Develop and maintain the product roadmap, ensuring timely delivery of milestones and adapting as necessary.
• Collaborate with engineers to define test cases, participate in testing, and ensure high-quality product releases.
• Leverage data analytics to inform product decisions, monitoring performance, user feedback, and market trends for continuous improvement.
• Maintain comprehensive product documentation, including user guides, technical specifications, and release notes.

Who you are:

• Bachelor’s degree in Computer Science, Engineering, or related field. Advanced degree is a plus.
• Minimum of 5 years of experience in a technical product management role, with a focus on product service development.
• Strong understanding of software development processes and technologies.
• Excellent verbal and written communication skills. Ability to clearly convey technical concepts to non-technical stakeholders.
• Strong problem-solving abilities and a data-driven mindset. Experience with data analysis and visualisation tools.
• Proven ability to lead and motivate cross-functional teams. Strong organisational and time management skills.

Life at HeliosX

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission – but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)

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