Supply Chain Manager, UK

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We\’ve grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We\’re looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

We are looking for a Supply Chain Manager to join us as we continue scaling globally, to work across all of our brands within the HeliosX operating entities. You will be responsible for the execution of procurement plans, supplier sourcing, planning, inbound and outbound activity, inventory balances and supplier performance.

You will have a dynamic approach in dealing with complex supply chains, where ruthless prioritisation and strong stakeholder management skills will be key to your success.

What you\’ll do

• Develop and implement comprehensive supply chain strategies to meet production goals, reduce costs, and enhance efficiency.
• Create and maintain effective forecasting models to optimise inventory and demand planning, aligning with sales and production requirements.
• Ensure alignment of supply chain activities with broader business objectives, collaborating closely with teams in finance, product development, and operations.
• Ensure full compliance with industry regulations, legal requirements, and company policies related to supply chain management, particularly within the pharmaceutical or healthcare industry.
• Build, lead, and mentor a high-performing team of supply chain and logistics professionals, ensuring continuous development and fostering a culture of operational excellence.
• Collaborate with cross-functional teams, including new product development, growth, and finance, to align supply chain activities with overall business objectives.
• Drive employee engagement, promote a collaborative working environment, and develop career development plans to support team members\’ professional growth.
• Identify, source, and manage relationships with key suppliers to ensure high-quality, cost-effective procurement of materials, components, and services.
• Negotiate contracts with suppliers, monitor supplier performance, and ensure adherence to quality, cost, and delivery standards.
• Foster long-term partnerships while continuously evaluating new vendors for better pricing, quality, or innovation.
• Oversee inventory control processes, optimizing stock levels to reduce excess inventory and minimize waste while ensuring adequate supply for production demands.
• Implement systems and processes to manage and analyze inventory data, ensuring real-time visibility and accuracy of stock across all locations.
• Implement risk management strategies to mitigate supply chain disruptions and maintain business continuity.
• Lead demand planning and forecasting, aligning inventory levels with market trends and sales forecasts.
• Manage the logistics process, including coordination of inbound and outbound transportation, warehousing, and distribution activities to ensure timely delivery of materials and finished goods.
• Optimize shipping methods and routes to reduce costs and improve delivery efficiency across multiple channels.
• Monitor carrier performance and address issues related to delays, damages, or inefficiencies in transportation.

What you\’ll bring to HeliosX

• Proven experience in a Manufacturing / Supply Chain / Logistics planning environment, ideally within the pharmaceutical industry.
• Planning skills, inventory modelling and product forecasting. Driving improved customer service.
• Previous experience of creating, developing and embedding S&OP processes / tools.
• Full understanding of the S&OP process and how key stakeholders input to the process
• Start-up / scale-up experience, demonstrating working in high growth operations with both scale and complexity
• Rigorous attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Proven ability to work independently with a high degree of accountability, while also being able to collaborate cross-functionally
• A leader and critical thinker with an eye for continuous improvement.
• Bachelor\’s or Graduate\’s Degree in supply chain, operations, transport, business administration, or equivalent experience.
• Experience with Advanced Excel / Google Sheets.
• Working knowledge of MRP / ERP systems.
• Data driven with the ability to master complex business problems.
• Great communication skills across various stakeholder management.
• Demonstrated business acumen and decision making skills.

Life at HeliosX

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission – but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)

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