People Experience Project Manager (Contract)

Ready to revolutionize healthcare, making it faster and more accessible than ever before? Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise.

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in‑house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year‑on‑year growth and cementing our position as the clear market leader in the UK. This is growth with measurable, life‑changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US.

2026 is a step‑change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world‑leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered.

We’re looking for a highly motivated Project Manager, People Experience to join our People team and ensure that our most important initiatives are delivered with clarity, speed, and real impact. You’ll be the engine that keeps work moving – turning strategy into action, driving cross‑functional collaboration, and holding the team accountable to outcomes, not just outputs.

This is a high‑visibility role that bridges strategy and execution: you’ll partner with leadership and stakeholders across the business, own operational rhythm and project governance, and be the go‑to delivery expert for People‑focused work.

What you’ll do

• Lead People projects from planning through execution and embedding, ensuring they land effectively across the business.
• Translate high‑level strategic priorities into clear, actionable plans with defined timelines, milestones, and resourcing.
• Drive progress and accountability – taking ownership of follow‑through and ensuring alignment on deadlines and deliverables.
• Confidently pivot between different types of People work, from engagement and culture initiatives to operational improvements.
• Ensure a high finish: not just launching initiatives, but embedding them so they deliver the intended impact.

Stakeholder Management

• Act as a trusted partner to the Director of People Experience, owning execution and follow‑through rather than waiting for detailed instruction.
• Build strong partnerships with stakeholders across the business to ensure People initiatives reflect our values and ways of working.
• Communicate clearly and concisely, providing context and updates that empower leadership and teams to make informed decisions.

Department “Engine” & Operations

• Own the People department’s delivery engine by maintaining a master view of all ongoing work, sequencing tasks correctly, and ensuring timely delivery.
• Maintain operational oversight across multiple workstreams, flagging risks early and proposing pragmatic, solutions‑oriented fixes.

What you’ll bring to HeliosX

• A strong background in formal project management and highly proficient with tools that bring structure and rigour to workstreams.
• You genuinely enjoy making teams better – faster, more organised, and more impactful – and you naturally keep work moving toward tangible outcomes.
• You’ve worked within or alongside People teams and understand the rhythm and sensitivities of the employee lifecycle.
• You care deeply about the quality, clarity, and outcome of every project you touch.
• You have high attention to detail and the ability to manage multiple complex workstreams in parallel at pace.
• You’re comfortable taking a vague brief and running with it – staying aligned with leadership without needing detailed instruction.
• You bring sound judgement and a solutions‑oriented mindset, especially when priorities shift or roadblocks arise.
• You make complex project updates easy to understand and communicate effectively with stakeholders at all levels.

Life at HeliosX

At HeliosX, we’re building the future of healthcare. That means we need brilliant, mission‑driven people who are excited to innovate, scale, and create change. Here’s what you can expect:

• 25 days holiday (plus public holidays)
• Private healthcare, including dental and vision cover
• Employee Pension with Smart Pension and enhanced parental leave
• Cycle‑to‑work and Electric Car schemes
• Free monthly products from Dermatica and MedExpress, plus family discounts
• Home office allowance
• Wellbeing perks: Headspace subscription, gym discounts, L&D budget