Payroll Supervisor

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We\’ve grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We\’re looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

About the Role

We’re looking for a Payroll Supervisor who will play a pivotal role in ensuring our people are paid accurately and on time, every time. You’ll be hands-on in overseeing day-to-day payroll operations, supporting multi-country payroll processing, and acting as a trusted point of contact for payroll queries.

Working closely with our payroll providers (Moorepay in the UK, Gusto in the US) and using BambooHR as our HRIS, you’ll ensure smooth, compliant, and efficient payroll cycles across the business. Reporting into the Director, People Operations, you’ll help deliver a seamless payroll experience while supporting our ambitious growth plans.

What you\’ll do

Payroll Operations:

• Accurately process monthly payrolls across multiple entities, currently in the UK and US, in partnership with external payroll providers (Moorepay and Gusto).
• Maintain and update employee records in our HRIS (BambooHR) to ensure payroll data is always accurate and up to date.
• Review payroll reports, perform reconciliations, and ensure payments are processed on time.
• Support the implementation and improvement of payroll-related workflows and automation through the HRIS.

Employee Benefits Strategy:

• Act as the primary point of contact for all employee payroll and payroll benefits queries, delivering a world-class employee experience.

Compliance & Best Practices:

• Ensure all payroll activities comply with relevant tax laws, pension rules, and statutory requirements in each jurisdiction.
• Prepare documentation and reports for audits, ensuring accuracy and integrity of payroll data.
• Keep up-to-date with payroll legislation in the UK and US to ensure continued compliance.
• Work closely with the Senior Payroll & Benefits Manager to support payroll projects and reporting requirements.
• Assist with payroll reporting to Finance and Leadership, including monthly payroll summaries and ad-hoc reports.
• Contribute to the c

What you\’ll bring to HeliosX

• Experienced Payroll Professional: You bring 4+ years’ experience managing end-to-end payroll processes, ideally across the UK and US, and are confident using payroll systems and liaising with external providers.
• Detail-Oriented: You pride yourself on accuracy and attention to detail, with a track record of delivering error-free payrolls in high-growth or fast-paced environments.
• System-Savvy: You’re confident working with HRIS platforms (especially BambooHR or similar) and enjoy finding ways to make processes more efficient.
• People-Focused: You provide outstanding support to employees, with clear communication and a helpful, approachable style.
• Compliance-Driven: You understand the importance of getting payroll right and stay informed on the latest payroll legislation and best practices.
• Collaborative Team Player: You work well with others, communicate clearly, and know how to prioritise workload in a dynamic environment.

Life at HeliosX

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission – but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

#LI-Hybrid #LI-Senior

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