FP&A Manager in London

We are looking for an FP&A Manager to lead a team of two analysts and serve as the trusted finance partner for our COO's leadership team and operational squads. You'll own cost-to-serve reporting, forecasting and budgeting across a diverse portfolio, turning complex financial data into clear, actionable insights that drive real business decisions. As comfortable presenting to the board as you are working alongside operational teams, you'll bring commercial rigour, pragmatic challenge and a drive to continuously improve the way we work. This is a 12‑Month FTC requiring people to attend the office in Central London 2 days a week.

What you'll be doing:

• Lead and develop a team of two FP&A analysts.
• Set technical standards, coach on financial judgement and build out the operations FP&A capacity into the go‑to partner for the COO’s leadership team and operational squads.
• Lead the team to deliver accurate and timely weekly cost‑to‑serve reporting showing key drivers to performance, ideally through optimised processes, automated reporting utilizing AI where appropriate.
• Own the team delivering robust, understood and challenging targets across multiple cost P&L lines, including all cost to serve, central expenses and CAPEX.
• Contribute to wider FP&A and Finance team goals, supporting cross‑team projects.
• Partner with the COO and operations team on executing initiatives that drive real business value.
• Serve as FP&A lead for Operations strategic pods and operations squads.
• Provide exceptional business partnering to the squad and act as a trusted advisor on decision‑making and prioritisation calls.
• Execute commercial, financial and pragmatic recommendations and challenge.
• Lead and shape monthly forecasting across cost‑to‑serve metrics across a diverse portfolio, including multiple geographies, brands and treatment types.
• Drive unit economic insight that informs pricing, supplier negotiations and operational investment prioritisation and decisions.
• Support prioritisation of key projects in partnered areas.
• Maximise the impact of team outputs by adapting communication style for diverse stakeholder groups, including the Executive Leadership Team (ELT), the board, operational leadership and the broader operational team.
• Own the P&L narrative for cost to serve.
• Lead the senior FP&A ops analyst at month end, ensuring they produce high‑quality variance analysis and translate this into actionable insights for the COO’s Ops leadership team.

Who you are:

• 6+ years PQE working in a commercial finance or consulting environment.
• Strong data literacy and manipulation skills, comfortable working with large data sets.
• Proven track record of cross‑functional collaboration and project delivery.
• Demonstrated ability in forecasting and quantitative problem‑solving, with the ability to communicate simply and candidly.
• Experience navigating ambiguity and self‑motivated to deliver autonomously.
• Relevant experience working with an online D2C business model preferred.
• Commercially minded finance leader able to translate complex data into actionable insight for non‑finance executives.
• Good functional understanding of financial and BI systems and tools.
• Strong stakeholder management, people management and mentoring skills.

Benefits:

• Generous equity allocations with significant upside potential.
• 25 Days Holiday (+ all the usual Bank Holidays).
• Private health insurance, plus extra dental and eye care cover.
• Employee Pension with Smart Pension.
• Enhanced parental leave.
• Cycle‑to‑work scheme.
• Electric Car Scheme.
• Free Dermatica and MedExpress products every month, as well as family discounts.
• Home office allowance.
• Access to a Headspace subscription, discounted gym memberships and a learning and development budget.