At a Glance
- Tasks: Enhance customer experience insights and translate feedback into actionable strategies.
- Company: HeliosX Group, a leader in customer experience innovation.
- Benefits: 25 days annual leave, private health insurance, and cycle-to-work scheme.
- Other info: Join a dynamic team focused on innovation and growth.
- Why this job: Shape CX strategy at scale and drive real business impact.
- Qualifications: 3+ years in customer insights with a knack for fast-paced environments.
The predicted salary is between 40000 - 50000 £ per year.
HeliosX Group is seeking a Customer Insight Specialist to enhance customer experience insights. This role involves managing CX analytics, translating customer feedback into actionable strategies, and using AI to identify emerging trends.
The ideal candidate will have at least 3 years of experience in customer insights within fast-paced environments, showing a proven ability to drive business impact.
Benefits include:
- 25 days of annual leave
- Private health insurance
- Cycle-to-work scheme
Customer Insights Architect: Shape CX Strategy at Scale in London employer: HeliosX Group
HeliosX Group is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture where innovation thrives. With benefits such as 25 days of annual leave, private health insurance, and a cycle-to-work scheme, employees are supported in achieving a healthy work-life balance while contributing to impactful customer experience strategies. Located in a dynamic environment, HeliosX fosters continuous learning and development, making it an ideal place for those looking to make a meaningful impact in their careers.
