Learning and Development Lead (6m FTC)

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise.

We’ve earned the trust of millions of people worldwide through category‑leading products and well‑known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in‑house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781 million in revenue, representing +337 % year‑on‑year growth and cementing our position as the clear market leader in the UK. This is growth with measurable, life‑changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US.

2026 is a step‑change year. Our ambition is to reach £1.6 bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world‑leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered.

The Opportunity: At HeliosX, we don’t just want a learning strategy, we want a high‑performance engine. We are looking for a hands‑on L&D Lead who obsesses over execution. You aren’t here to write white papers or manage external consultants from a distance; you are here to diagnose exactly what our teams need to win and then build, facilitate, and ship the solutions yourself.

Reporting to the Director of People Experience and partnering closely with our People Partners, you will be the primary driver of our growth culture. You move at pace, you value impact over theory, and you take pride in being the person who actually gets it done. HeliosX is scaling fast – over 300 % growth in 2025 – and this is a unique opportunity to shape the build‑out of an L&D function supporting over 1 200 colleagues worldwide. This is a full time, 6‑month fixed‑term opportunity, with potential to convert into a permanent role at the end of the contract. The successful candidate will have a hybrid working arrangement, with two days per week expected in our Central London HQ.

What You’ll Do:

• Rapid Diagnostics & Execution: Identify the Gaps: Partner with People Partners and Business Leads to identify exactly where performance is stalling. You won’t just “assess”; you will pinpoint the 20 % of training that will drive 80 % of the results.
• Build & Deliver: Own the full lifecycle of training. This means designing the content, creating the materials, and facilitating the sessions yourself.
• Move at Pace: We value speed. You will move quickly from “identified need” to “live programme” without sacrificing quality.

High‑Impact Programming:

• Performance Foundations: Build and roll out practical training for managers and ICs covering the essentials: feedback loops, high‑performance coaching, and effective 1‑to‑1s.
• Technical & Soft Skill Pathways: Design and launch scalable learning pathways that ensure our teams have the specific skills required to operate at the highest levels.
• Onboarding: Own the “Speed to Productivity” metric. Ensure every new hire is equipped to contribute from day one through a seamless, high‑touch onboarding experience.

Practical Infrastructure:

• L&D Tooling: Design and embed our learning tech stack (LMS/LXP) with a focus on usability. If a tool isn’t being used, you fix it or replace it.
• Measurement that Matters: Move beyond “attendance rates.” You will track behavioral changes and business impact, using data to iterate on programmes in real‑time.
• Resource Creation: Develop the “HeliosX Playbook” a library of self‑serve toolkits and guides that empower managers to lead their teams independently.

What You’ll Bring To HeliosX:

• The “Doer” Track Record: You have a proven history of building L&D programmes from the ground up in a fast‑paced environment (Scale‑up or Tech experience is a huge plus).
• Facilitation Pro: You are a natural in front of a room (or screen). You know how to engage an audience and make training stick.
• Solo Operator: You are comfortable working as an Individual Contributor. You don’t need a large team to make an impact; you are the engine.
• Business‑First Mindset: You focus on how training helps the company win, rather than just delivering training for training’s sake.
• Content Design: You can create high‑quality, visually engaging decks and digital learning content independently.
• Data Literate: You use data to find the gaps and prove your impact.
• Agile Iteration: You’d rather launch a “Version 1.0” today and improve it tomorrow than wait six months for a perfect programme.

Life at HeliosX: At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission – but we need more talented folks to join us, if we want to achieve our global ambitions!

Benefits:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Pension scheme
• Enhanced parental leave
• Cycle‑to‑work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget