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- Tasks: Evaluate service providers as a mystery shopper and provide valuable feedback.
- Company: Leading market research firm in the UK with a focus on customer experience.
- Benefits: Flexible hours, competitive pay, and access to training and support.
- Why this job: Perfect for shopping enthusiasts wanting to make a difference while earning.
- Qualifications: No prior experience needed; just enthusiasm and reliability.
- Other info: Great opportunity to enhance customer experiences and enjoy flexible work.
The predicted salary is between 11 - 16 £ per hour.
A leading market research firm in the United Kingdom is seeking enthusiastic and reliable mystery shoppers to evaluate service providers anonymously. In this role, you will perform various shopping tasks, offering valuable feedback to enhance customer experience.
The position offers flexible hours, competitive pay for each task, and access to training and support. No prior experience is necessary, making it a great opportunity for shopping enthusiasts looking to make a difference.
Customer Experience Scout (Flexible Hours) in Twickenham employer: Helion Research
Contact Detail:
Helion Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Scout (Flexible Hours) in Twickenham
✨Tip Number 1
Get to know the company! Research their values and mission so you can align your answers during interviews. This shows you're genuinely interested and helps us see how you'd fit in.
✨Tip Number 2
Practice makes perfect! Try mock interviews with friends or family. This will help you get comfortable talking about your experiences and how they relate to the role of a Customer Experience Scout.
✨Tip Number 3
Be ready to share your shopping stories! Think of examples where you've had great or poor customer experiences. This will help us understand your perspective and how you can contribute to improving customer service.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Scout (Flexible Hours) in Twickenham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer experience shine through! We want to see how excited you are about the role and how you can contribute to enhancing service providers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without rambling on. Less is often more!
Tailor Your Application: Make sure to customise your application for the Customer Experience Scout role. We love seeing how your unique background fits with what we’re looking for, so don’t hesitate to connect the dots for us!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Helion Research
✨Know the Company
Before your interview, take some time to research the market research firm. Understand their values, mission, and the type of services they provide. This will help you tailor your answers and show that you're genuinely interested in contributing to their goals.
✨Show Your Enthusiasm
As a Customer Experience Scout, enthusiasm is key! Be sure to express your passion for shopping and customer service during the interview. Share any personal experiences where you’ve provided feedback or evaluated services, even if it’s just as a customer.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific shopping scenarios. Think about potential situations you might encounter as a mystery shopper and prepare your responses. This will demonstrate your critical thinking and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, what a typical task looks like, or how feedback is used to improve services. This shows that you’re proactive and eager to learn more about the role.
