At a Glance
- Tasks: Evaluate customer experiences through mystery shopping and provide detailed feedback.
- Company: Global leader in market research with a focus on customer experience.
- Benefits: Flexible hours, choose your tasks, and no prior experience needed.
- Why this job: Make a difference in customer service while working on your own schedule.
- Qualifications: Strong observational skills and reliability are preferred.
- Other info: Great opportunity for students looking to earn extra income.
The predicted salary is between 10 - 16 £ per hour.
A global leader in market research is seeking enthusiastic mystery shoppers in Scotland to evaluate customer experience across various sectors. This flexible opportunity allows applicants to choose their tasks and hours.
Responsibilities include:
- Performing mystery shopping tasks
- Assessing service quality
- Submitting detailed feedback
Reliable individuals with strong observational skills are a plus, but prior experience is not mandatory. Join today to help improve customer service quality!
Customer Experience Scout (Flexible Hours) in Glasgow employer: Helion Research
Contact Detail:
Helion Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Scout (Flexible Hours) in Glasgow
✨Tip Number 1
Get to know the company! Research their values and mission so you can align your answers during interviews. This shows you're genuinely interested and helps us see how you'd fit into our team.
✨Tip Number 2
Practice makes perfect! Try out mock interviews with friends or family. This will help you get comfortable talking about your skills and experiences, making you more confident when it’s time to shine.
✨Tip Number 3
Be ready to showcase your observational skills! During the interview, share examples of times you've noticed details that others might miss. This is key for a Customer Experience Scout role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Experience Scout (Flexible Hours) in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer experience shine through! We want to see that you're excited about the role and ready to help improve service quality.
Be Observant: Since this role involves assessing service quality, highlight any experiences where you've had to pay attention to detail. We love candidates who can spot the little things that make a big difference!
Keep It Clear and Concise: Make sure your application is easy to read. We appreciate straightforward communication, so get to the point while still showcasing your skills and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Helion Research
✨Know the Company
Before your interview, do a bit of research on the company’s values and mission. Understanding their focus on customer experience will help you align your answers with what they’re looking for.
✨Showcase Your Observational Skills
Since the role requires strong observational skills, think of examples from your past where you’ve had to pay attention to detail. Be ready to discuss how you can apply these skills in mystery shopping tasks.
✨Be Flexible and Enthusiastic
This position offers flexible hours, so highlight your adaptability and willingness to take on various tasks. Show your enthusiasm for helping improve customer service quality—it’ll make a great impression!
✨Prepare Questions
At the end of the interview, you’ll likely have a chance to ask questions. Prepare thoughtful ones about the role or the company culture. This shows your genuine interest and helps you determine if it’s the right fit for you.