At a Glance
- Tasks: Lead multi-site operations in premium wellness cafés, driving growth and team excellence.
- Company: Join a high-growth wellness company transforming the food and beverage industry.
- Benefits: Competitive salary, performance bonuses, private healthcare, and Equinox club membership.
- Other info: Exciting opportunity for career growth in a fast-paced, entrepreneurial environment.
- Why this job: Be part of a dynamic team shaping the future of health and wellness.
- Qualifications: 3+ years in multi-site operations with a passion for fitness and wellness.
The predicted salary is between 57500 - 68500 £ per year.
We operate premium wellness cafés inside Equinox clubs across London - currently Kensington, St James's and Bishopsgate. We're building a high-performance & Longevity food & beverage business in one of the fastest-growing sectors globally - with clear ambitions to scale across the UK and beyond.
Our mission: To deliver best-in-class food and beverage for performance-focused customers - without compromising on quality, consistency or experience.
The Opportunity
We are recruiting a multi-site Operations Manager who lives and breathes wellness - someone seeking a significant challenge and the opportunity to join a high-growth company at the forefront of health and wellness. This isn't your typical corporate F&B role. We're looking for an entrepreneurial operator who thrives in a dynamic, minimal red tape environment where proactive doers go above and beyond.
You'll be working across our growing network of premium cafés, optimising operations whilst helping us scale. This role combines hands-on operational excellence with the excitement of building something exceptional alongside a ready-made, captive audience who share your passion for wellness and high-performance living. This role requires a self-sufficient, entrepreneurial approach. We are a tight management team with a big can-do attitude, seeking someone with a hands-on approach to work, who is driven and wants to be part of building an exceptional company.
What You'll Be Doing
- Multi-site Operations: Running day-to-day operations across fitness cafés in premium London locations, driving P&L responsibility and top-line growth
- Team Leadership: Managing, coaching and developing 3 café managers and supervisors, creating exceptional teams that deliver outstanding service
- Operational Excellence: Monitoring KPIs, optimising rosters, managing budgets and forecasts, identifying opportunities to improve efficiency and profitability
- Quality & Standards: Ensuring immaculate site presentation and service standards that wow our fitness-focused clientele
- Supply Chain Management: Managing supplier relationships, negotiating with partners, troubleshooting equipment issues and coordinating maintenance
- Training & Development: Creating SOPs, delivering training programmes, and building a culture of excellence across all locations
- Strategic Support: Contributing to business plan execution and helping establish operational foundations for expansion
- Relationship Building: Maintaining strong relationships with gym partners, customers, and stakeholders
The Ideal Candidate
We're looking for someone with 3+ years of multi-site operations experience in high-end coffee shops, cafés, premium restaurants, or luxury hospitality environments (think Soho House level quality and service).
Essential: You must be genuinely passionate about fitness and wellness. This isn't negotiable. You live this lifestyle and understand our customers because you ARE our customer. You're a proactive doer who thrives in entrepreneurial, fast-moving environments. Someone who sees challenges as opportunities, goes above and beyond without being asked, and wants to be part of building something exceptional rather than maintaining the status quo.
What we need:
- Multi-site Experience: Proven track record managing 3+ sites in high-quality F&B or hospitality
- Premium Standards: Experience in high-end coffee/café operations or luxury restaurant/hospitality environments
- Fitness & Wellness Passion: Genuine lifestyle alignment - you understand our brand because you live it
- Leadership Skills: Strong track record developing teams and delivering exceptional customer service
- Entrepreneurial Mindset: Self-sufficient, solution-focused, comfortable with minimal red tape
- Operational Excellence: Experience with P&L management, KPIs, supplier relationships, and equipment troubleshooting
Your personality:
- Upwardly mobile and ambitious - you want to grow with us
- 'Whatever it takes' mentality with exceptional attention to detail
- Calm under pressure, highly motivated
- Team-oriented but completely self-sufficient
- Stable work history with proven ability to manage stakeholder relationships
The Package
Total package: £57,500 – £68,500, made up of:
- Base salary: £45,000 – £55,000, depending on the depth of multi-site experience you bring
- Tronc: currently running at c.£8,000 per year. Tronc is exempt from National Insurance, so it lands better in your pocket than the same figure as salary. It's discretionary and moves with how the business trades.
- Performance bonus: 10% of base salary, against KPIs we agree together after probation
On top of that:
- Equinox all-club membership - full access to Kensington, St James's, Bishopsgate and every other London club. You'll be training where you work.
- Private health insurance through Vitality
- Healthy food and drink across all our sites
Why Join Us?
This is your chance to join a high-growth company at the forefront of the wellness revolution, working with a ready-made, captive audience who share your passion for fitness and high-performance living. If you think this role is for you, please email - we'd love to hear from you!
Food And Beverage Operations Manager in Slough employer: Heliix
Heliix is an exceptional employer that prioritises innovation and excellence in the culinary arts, offering a dynamic work environment in London. With a strong focus on personalised nutrition and performance, employees benefit from competitive remuneration packages, flexible working arrangements, and ample opportunities for professional growth within a supportive and collaborative culture. Join us to be part of a forward-thinking team that values creativity and impact in the food and beverage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food And Beverage Operations Manager in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heliix. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heliix
Don't be shy about reaching out to Heliix directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food And Beverage Operations Manager in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heliix and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heliix
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
