Operations Analyst - Internship in London

Helical is building the in-silico labs for biology. Drug discovery still relies on wet labs: slow, expensive, and constrained by physical trial-and-error. Helical is changing that. We build the application layer that makes Bio Foundation Models usable in real-world drug discovery, enabling pharma and biotech teams to run millions of virtual experiments in days, not years. Today, leading global pharma companies already use Helical, and we're at the start of a highly ambitious growth journey. We're a founder-led, talent-dense team building a category-defining company from Europe. We care deeply about the quality of our work, move fast, and expect ownership. If you're excited by complexity, real responsibility, and shaping how a company actually operates as it scales, you'll feel at home here.

About the role

We're hiring an Operations Analyst Intern to build out Helical's AI-first operations machine while we grow at incredible speed. You'll work with state-of-the-art tools and completely transform the way work is done. You'll work directly with the Chief of Staff and have the option to stay on full-time.

What you'll do:

• Build the AI workflows that change how Helical operates — your Claude agents and reusable Skills become how the whole team gets work done.
• Build the automation backbone with Make.com — anything that shouldn't take human time gets automated.
• Work with Helical's fractional CFO and build up the finance backbone of the company.
• Spot what's broken in our operating rails and fix it before anyone asks — your judgment on what deserves attention is part of the job.
• Own the new joiner experience end-to-end — make every joiner feel they belong from day one.
• Own the SaaS stack and negotiate with vendors — pick well, negotiate hard, sunset what isn't pulling its weight.

Must-haves:

• Currently enrolled in or recently graduated from a Bachelor's or Master's program - engineering, finance, biology, or entrepreneurship-related preferred.
• Active daily user of Claude, ChatGPT, Cursor, or similar AI tools, and of at least one automation platform (Make.com, Zapier, n8n).
• Power-user of Notion and Google Drive.
• Based in London with the right to work in the UK.
• Obsessed with AI and the impact it's having on how people work. You see it changing the world, and you want to be part of implementing that change in a fast-growing company environment.
• Strong organisational discipline. You finish what you start.
• Clear, structured written communication. You can write a concise async update without being asked.
• Comfortable owning ambiguous work end-to-end.
• You want to work on AI's impact in biology and drug discovery specifically — not just any AI startup will do.

Nice-to-haves:

• Exposure to finance, accounting, or business operations (academic or practical).
• Light scripting fluency (Python, JSON, low-code platforms).
• Startup, scientific, or pharma context.