At a Glance
- Tasks: Lead Amazon and Marketplace initiatives to drive growth for top brands across EMEA.
- Company: Join Helen of Troy, a leader in innovative consumer products.
- Benefits: Enjoy a hybrid work model, competitive salary, and career development opportunities.
- Other info: Collaborative culture focused on inclusion and personal growth.
- Why this job: Make a real impact on beloved brands while shaping the future of e-commerce.
- Qualifications: Proven experience in sales leadership and marketplace strategy.
The predicted salary is between 60000 - 80000 £ per year.
Join our E-Commerce Sales team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion.
Position: Sales Director EMEA Amazon & Marketplace
Department: Sales – E-Commerce
Work Location: London, Hybrid (work 3 days onsite)
Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.
What you will be doing:
As the Amazon & Marketplace Sales Director EMEA at Helen of Troy, you will be a pivotal leader responsible for leading Amazon and Marketplace business initiatives to achieve strategic growth objectives across all Helen of Troy brands in EMEA. Reporting directly to the Senior Director Online EMEA, you will lead and mentor a dedicated Commercial team to execute a robust Amazon and Marketplace strategy. Your remit covers leading the established Amazon and Zalando business across all Helen of Troy brands, while also leading the exploration and scaling of emerging marketplaces, including Social Commerce channels such as TikTok Shop, for select brands. The role encompasses end-to-end ownership of the Amazon/Marketplace P&L, including strategy formulation, negotiation, relationship management and team leadership.
Furthermore, the role demands significant collaboration with the local and global Helen of Troy teams and senior stakeholders to ensure sufficient resource-allocation and a wider understanding of the role Amazon and Marketplaces play in the EMEA Online business and strategy.
Responsibilities:
- Amazon & Marketplace Strategy Development: Collaborating closely with the Senior Director Online EMEA to formulate a comprehensive Amazon and Marketplace strategy aligned with the broader online business objectives.
- Defining clear roles, positioning and strategy for each channel, established (Amazon, Zalando) and emerging (Social Commerce, Marketplaces), and how each contributes to brand and category growth.
- Leveraging industry insights, market trends, and channel-specific analytics to refine and adapt the strategy for maximum impact. This includes ownership of the 3-5yr strategic plan.
- Emerging Channels & Marketplaces: Lead the exploration, testing and scaling of emerging marketplaces and Social Commerce channels (e.g. TikTok Shop) for select brands. Build the business case, define the operating model and success metrics, and establish clear ways of working that distinguish emerging-channel activity from the established Amazon and Zalando business.
- Negotiations and Relationship Management: Assume ownership of negotiations with Amazon, Zalando and other marketplace and eTail partners, striving for favorable terms, pricing, and collaboration opportunities. Foster and maintain strong relationships with marketplace counterparts, ensuring alignment and mutual success.
- Team Leadership and Development: Lead a team of 4 direct reports, providing clear direction, coaching, and mentoring to drive high performance. Cultivate a collaborative team culture that promotes innovation, growth, and continuous improvement.
- Financial Performance and Analysis: Own the financial performance of the Amazon and Marketplace business segment, tracking revenue, margins, and profitability. Analyze sales data, market trends, and performance metrics to identify growth opportunities and inform strategic decisions.
- Operational Excellence: Oversee day-to-day operations related to Amazon and marketplace channels, ensuring product listings, inventory management, and order fulfillment are executed seamlessly. Implement processes that optimize operational efficiency and enhance customer experience.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including Marketing, Supply Chain, and Finance, to ensure alignment and synergy across business functions.
- Continuous Improvement: Proactively identify areas for improvement across the Amazon and Marketplace business segment, suggesting and implementing enhancements to drive results.
Sales Director EMEA Amazon Market Place in London employer: Helen-of-Tro
At Helen of Troy, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters inclusion and innovation. Our London-based team enjoys flexible working arrangements, competitive compensation, and numerous employee benefits, including discounts on our renowned brands and opportunities for professional growth. Join us to make a meaningful impact while collaborating with passionate individuals dedicated to elevating everyday lives through our trusted products.
