We're looking for a hands-on Shop Manager to run our Witney shop by driving sales, creating a welcoming space, and leading a fantastic team of staff and volunteers. A brilliant opportunity for someone who loves retail, enjoys working with people, and wants a role with real purpose in the heart of the community. What you'll be doing:
- Leading the day-to-day running of a busy shop.
- Managing and supporting the shop team, including volunteers.
- Maximising sales and profit through great merchandising and stock management.
- Delivering excellent customer service and creating a welcoming shop environment.
- Recruiting, training and motivating volunteers.
- Ensuring the shop is commercially focused, safe and well-presented.
A passion for great customer service with experience in a customer-facing environment like hospitality, high street or charity retail would help you hit the ground running. - Previous supervisory or management experience.
- Strong organisational skills and attention to detail.
- Confidence in leading, training and motivating a team.
- A positive, flexible approach and willingness to learn.
The role will require some weekend work on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available to work. We are committed to getting the best out of our applicants and employees, we have made the commitment to sharing interview questions prior to interview. Interviews will be conducted virtually via Microsoft Teams.
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Shop Manager in Witney employer: Helen & Douglas House
Helen & Douglas House offers a rewarding opportunity for individuals looking to make a difference in their community while enjoying a supportive and friendly work environment. As a part-time Boutique Sales Assistant in Windsor, you'll benefit from flexible hours, a competitive salary, and the chance to grow within a charity that values employee contributions and fosters a culture of teamwork and compassion.
