Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team in our charity shop, maximising sales and delivering top-notch customer service.
- Company: Join Helen & Douglas House, a caring charity making a difference in children's lives.
- Benefits: Enjoy a competitive salary, flexible hours, and the chance to develop your skills.
- Other info: We value diversity and offer virtual interviews with transparency throughout the process.
- Why this job: Be an ambassador for a great cause while gaining valuable retail experience.
- Qualifications: Experience in charity retail is a plus; strong organisational and IT skills are essential.
The predicted salary is between 25087 - 35000 £ per year.
Hours: 37.5 hours per week (worked as 5 out of 7 days, including weekend rota).
Location: Stroud.
Salary: £25,087 per annum.
Closing date: 17 February 2026 at 12:00 noon.
Join us as an Assistant Shop Manager in our Stroud shop and become an ambassador for our charity. This is a permanent full-time position working 37.5 hours per week.
Responsibilities
- Work in a busy shop alongside volunteers to maximise sales profits and deliver great customer service.
- Support the Shop Manager and Area Manager to achieve objectives in detail orientation, organisation, and IT skills.
- Manage volunteer teams in a variety of situations while maintaining a positive and welcoming shop environment.
- Participate in training and develop the right attitude and willingness to learn specific skills.
- Work on a weekend rota as the shop is open 7 days a week; flexibility in working patterns.
Qualifications and Skills
- Previous experience of charity retail would help you hit the ground running.
- A good eye for detail, strong organisational and IT skills.
- Ability to manage volunteer teams and respond to changing needs and volunteers available to work.
Additional information
All applicants are required to undertake a Disclosure and Barring Service (DBS) check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value a diverse workforce.
We are committed to interview transparency and will share interview questions in advance if you are invited to interview. Interviews will be conducted virtually via Microsoft Teams.
We encourage applications from all areas of the community. If you require any adjustments during the recruitment process, please contact recruitment@helenanddouglas.org.uk.
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life, and bereavement care to life-limited children and their families.
Assistant Shop Manager in Stroud employer: Helen & Douglas House
Contact Detail:
Helen & Douglas House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Stroud
✨Tip Number 1
Get to know the charity! Research Helen & Douglas House and understand their mission. This will help you connect your values with theirs during interviews, showing you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to managing teams and customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed volunteers or improved sales in previous roles. Real-life stories can make a big impact and demonstrate your capabilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Helen & Douglas House.
We think you need these skills to ace Assistant Shop Manager in Stroud
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Assistant Shop Manager role. We want to see how you can bring your unique flair to our team!
Showcase Your Experience: If you've got previous experience in charity retail, don’t hold back! Share specific examples of how you've maximised sales or managed teams. We love hearing about your successes!
Be Personable: Remember, we’re looking for someone who can create a welcoming environment. Let your personality shine through in your written application. A friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Helen & Douglas House
✨Know Your Charity
Before the interview, take some time to research Helen & Douglas House. Understand their mission, values, and the services they provide. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Experience
Be ready to discuss your previous experience in charity retail or similar roles. Highlight specific examples where you've maximised sales or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Team Management Skills
Since managing volunteer teams is a key part of the role, prepare to talk about your leadership style. Share examples of how you've motivated teams in the past and how you adapt to different personalities and situations.
✨Prepare for Virtual Interviewing
As the interview will be conducted via Microsoft Teams, ensure you're comfortable with the platform. Test your tech beforehand, choose a quiet space, and dress professionally. A good first impression goes a long way, even online!