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- Tasks: Welcome customers, create eye-catching displays, and support donations with care.
- Company: Join a passionate team at Helen & Douglas House, making a real difference.
- Benefits: Flexible hours, competitive pay, and the chance to help families in need.
- Why this job: Be part of something meaningful while enjoying a fun and supportive work environment.
- Qualifications: A flair for customer service and a positive, can-do attitude.
- Other info: Opportunity for personal growth and to contribute to a diverse community.
The predicted salary is between 12 - 16 £ per hour.
Hours: Part time - 22.5 hours per week, worked as 3 out of 7 days to include rota'd share of weekend working (Saturday and Sunday).
Location: Didcot
Salary: £12.21 per hour (£12.71 per hour from April 2026)
Closing date: 20th February 2026 at 12 noon
Conscious Retail ¦ Real Purpose
Love people? Love beautiful things? Love making a difference? You might be just who we’re looking for. At our Didcot shop, we don’t just sell — we connect, we care, and we present every item with thought and intention. Every sale helps Helen & Douglas House support families through life’s toughest moments.
We’re on the lookout for a Sales Assistant with charm, confidence, and a great eye — someone who can turn a rail of clothes into a boutique moment and make every customer feel like a VIP.
What You’ll Be Doing
- Welcoming customers with warmth and professionalism
- Creating displays that catch the eye and tell a story
- Supporting donations with care and efficiency
- Working alongside a brilliant team of staff and volunteers
What You’ll Bring
- A natural flair for customer service
- A love of retail and a sharp eye for presentation
- A positive, can-do attitude
- A desire to be part of something meaningful
What’s in it for you?
- A team that’s supportive, passionate, and fun
- Flexible hours and a role with real purpose
- The chance to help families create one more moment together
Sound like your kind of place? Apply now. Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Please contact recruitment@helenanddouglas.org.uk if you require any adjustments during the recruitment process.
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
Sales Assistant employer: Helen & Douglas House
Contact Detail:
Helen & Douglas House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Helen & Douglas House. Understand their mission and values, and think about how your passion for retail aligns with their purpose. This will show them you're genuinely interested!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and your flair for presentation. The more comfortable you are, the more confident you'll come across!
✨Tip Number 3
Dress to impress! Since this role is all about making every customer feel like a VIP, make sure you present yourself well during the interview. Choose an outfit that reflects your style but also shows you understand the retail vibe.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for retail and customer service shine through. We want to see that you genuinely care about making a difference and connecting with people.
Be Personal: Make your application stand out by sharing a personal story or experience that highlights your charm and confidence. This helps us see the real you and how you can bring that VIP touch to our customers.
Tailor Your Application: Don’t just send a generic application! Make sure to tailor it to the Sales Assistant role. Highlight your eye for presentation and any relevant experience that shows you can create those beautiful displays we’re after.
Apply Early: We review applications as they come in, so don’t wait until the last minute! Apply through our website as soon as you can to increase your chances of getting noticed.
How to prepare for a job interview at Helen & Douglas House
✨Know the Mission
Before your interview, take some time to understand the mission of Helen & Douglas House. They’re all about making a difference for families during tough times. Show that you resonate with their purpose and can connect emotionally with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Whether it’s creating a memorable shopping experience or handling a tricky situation, be ready to share how you can bring that charm and confidence to the Sales Assistant role.
✨Dress to Impress
Since this role involves presenting items beautifully, make sure you dress smartly for the interview. This not only shows your understanding of retail presentation but also reflects your enthusiasm for the position. Think of it as your first chance to create a great display!
✨Ask Thoughtful Questions
Prepare a few questions that show your interest in the team and the work they do. Ask about how they support each other or what a typical day looks like. This demonstrates your eagerness to be part of their supportive and passionate environment.
