At a Glance
- Tasks: Manage online product listings and analyse sales data to boost performance.
- Company: Join a fun-loving charity focused on making a difference in children's lives.
- Benefits: Competitive salary, flexible hours, and a chance to develop your ecommerce skills.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be part of a team that combines creativity with impactful online retail.
- Qualifications: Data-savvy with a passion for ecommerce and marketing.
The predicted salary is between 15052 - 25087 £ per year.
- Hours: 37.5 hours per week
- Location: Oxford (OX4 6JS)
- Salary: £25,087 per annum
- Closing date: 11st September 2026 at 12 noon
We’re looking for a proactive and detail-oriented Ecommerce & Trading Assistant to support our growing commercial retail operation. This is a varied and hands-on role, ideal for someone who enjoys working with products, systems, and people, and wants to help raise vital funds for Helen & Douglas House.
You’ll be involved in everything from sourcing new goods/bought in goods and preparing stock to coordinating with our logistics & shop teams and ensuring our online customers receive a smooth and positive shopping experience, on ecommerce platforms like eBay.
Key Responsibilities
- Product Sourcing, Preparation & Listing
- Assist in sourcing new goods
- Prepare items for listing including photographing stock
- Support with writing accurate and appealing product descriptions
- Stock Management
- Accept and check deliveries of donated and new goods
- Barcode and organise stock
- Pick and pack items for dispatch
- Logistics & Coordination
- Liaise with the logistics team to ensure timely dispatch and delivery
- Help maintain accurate stock records and inventory systems
- Team Support
- Work closely with our amazing commercial team to support our ecommerce operation and our portfolio of shops
- Contribute ideas to improve efficiency and customer experience
Skills & Experience
- Strong attention to detail and organisational skills
- Experience with ecommerce platforms - eBay and/or other resale platforms
- Experience of the circular economy/sustainable fashion/second hand market
- Experience in buying or visual merchandising, customer service experience
- Good written communication and basic photography skills.
- Ability to work independently and as part of a team.
- Passion for retail, charity work, and creative storytelling.
Ready to bring your skills to a role that matters?
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Please contact recruitment@helenanddouglas.org.uk if you require any adjustments during the recruitment process.
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
Helen & Douglas House
14A Magdalen Road
Oxford
OX4 1RW
Telephone: 01865 794749
Email: recruitment@helenanddouglas.org.uk
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Ecommerce & Trading Assistant in Oxford employer: Helen & Douglas House
Helen & Douglas House is an exceptional employer, offering a unique opportunity to make a meaningful impact in the lives of children and families in need. With a strong commitment to employee development and a supportive work culture, we provide our Regional Managers with the tools and resources necessary to thrive in a dynamic environment. Our hybrid working model, combined with regular travel across our shop network, ensures that you can balance your professional responsibilities while contributing to a vital cause in the heart of Oxford.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce & Trading Assistant in Oxford
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Helen & Douglas House are looking for when hiring for a Ecommerce & Trading Assistant.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Helen & Douglas House for the Ecommerce & Trading Assistant, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Helen & Douglas House as a Ecommerce & Trading Assistant, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Helen & Douglas House’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce & Trading Assistant.
We think you need these skills to ace Ecommerce & Trading Assistant in Oxford
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Helen & Douglas House, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Helen & Douglas House's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Helen & Douglas House. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Helen & Douglas House
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Helen & Douglas House uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Helen & Douglas House. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
