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- Tasks: Assist in managing a busy charity shop and support volunteers to maximise sales.
- Company: Join Helen & Douglas House, a charity dedicated to supporting children and young people.
- Benefits: Enjoy 27 days holiday, flexible working, and a pension scheme with employer contributions.
- Why this job: Be part of a meaningful cause while developing your skills in a supportive environment.
- Qualifications: Previous retail experience and strong organisational skills are essential for this role.
- Other info: Interviews conducted virtually with shared questions to help you prepare.
The predicted salary is between 14613 - 14613 £ per year.
Join us as an Assistant Shop Manager in the Stroud shop and become an ambassador for our charity! You will join a busy shop and will work alongside a team of volunteers helping maximise the shop's sales profits. Great customer service is crucial to what we do, so your previous experience in mainstream or charity retail background will help you hit the ground running.
To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and previous experience of managing staff teams in a variety of situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives. This is a permanent part-time role for 22.5 hours per week. In return we can offer you a salary of £14,613.30 per annum. The role will require you to work regular weekends. Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of staff and volunteers available to work.
We are committed to getting the best out of our applicants and employees. We have therefore made the commitment to sharing interview questions prior to interview. Should you be offered an interview, we will share interview questions with you in advance. Interviews will be conducted virtually via Microsoft Teams.
Helen & Douglas House offer the following benefits:
- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.
- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.
- Life assurance x4 your annual salary.
- Group Personal Pension scheme with 7% employer contribution.
- Eye care voucher scheme.
- Cycle to work scheme.
- Occupational sick pay and maternity pay.
- Enhanced maternity leave and shared paternity leave.
- A flexible working environment.
- Investment in your Continuous Professional Development.
- Employee Assistance Programme.
- Recommend a friend scheme.
- Commitment to Equality, Diversity & Inclusion.
We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops. Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Part-time Assistant Shop Manager - Stroud employer: Helen & Douglas House
Contact Detail:
Helen & Douglas House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Assistant Shop Manager - Stroud
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding what Helen & Douglas House stands for will help you convey your passion for their cause during the interview.
✨Tip Number 2
Prepare examples from your previous experience that showcase your customer service skills and ability to manage teams. Think of specific situations where you made a positive impact in a retail environment.
✨Tip Number 3
Since the role requires flexibility, be ready to discuss your availability and how you can adapt to changing schedules. Highlight any past experiences where you successfully managed varying work hours.
✨Tip Number 4
Take advantage of the opportunity to receive interview questions in advance. Use this to prepare thoughtful responses that demonstrate your suitability for the Assistant Shop Manager role.
We think you need these skills to ace Part-time Assistant Shop Manager - Stroud
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially in charity settings. Emphasise your customer service skills and any previous management roles to show you can lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the charity sector and your understanding of the role. Mention specific examples from your past experiences that demonstrate your organisational skills and ability to manage staff.
Prepare for the Interview: Since the company shares interview questions in advance, take the time to prepare thoughtful responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving abilities.
Showcase Your Flexibility: In your application, highlight your willingness to work flexible hours, including weekends. This shows that you understand the demands of the role and are ready to adapt to the shop's needs.
How to prepare for a job interview at Helen & Douglas House
✨Research the Charity
Before your interview, take some time to learn about the charity's mission, values, and recent initiatives. This will not only show your genuine interest in the role but also help you align your answers with their goals.
✨Prepare for Common Questions
Since the company shares interview questions in advance, make sure to prepare thoughtful responses. Focus on your previous experience in retail, customer service, and team management, highlighting specific examples that demonstrate your skills.
✨Showcase Your Organisational Skills
As an Assistant Shop Manager, strong organisational skills are crucial. Be ready to discuss how you've successfully managed staff teams and handled various situations in the past, emphasising your attention to detail and ability to adapt.
✨Emphasise Flexibility and Teamwork
Given the nature of the role, it's important to convey your flexibility regarding working hours and your ability to work well with volunteers. Share examples of how you've collaborated with diverse teams to achieve common goals.
