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For Companies At a Glance
- Tasks: Assist in managing a busy charity shop, handling donations and merchandising.
- Company: Join a charity dedicated to making a positive impact in the community.
- Benefits: Enjoy travel cost reimbursement and full training, plus a supportive team environment.
- Why this job: Gain valuable experience in retail while contributing to a meaningful cause.
- Qualifications: Previous experience in hospitality or retail is a plus; a willingness to learn is essential.
- Other info: Flexible working hours with some weekend shifts; virtual interview process.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join us as an Assistant Shop Manager in our Windsor shop and become an ambassador for our charity.
Base pay range
- Hours: 15 hours per week (2 days) with some weekend working on a rota basis.
- Location: Windsor
- Salary: £10,034.80 per annum (full time equivalent salary: £25,087 per annum (pro rata)).
- Closing date: 13th November 2025 at 12 noon
Responsibilities
- Assist to merchandise the shop on a regular basis and work alongside a team of paid staff and volunteers to maximise sales profits.
- Support manual handling of donations and stock as part of daily shop operations.
- Deliver great customer service and contribute to a positive shop environment.
- Work with Shop Manager and Area Manager to achieve objectives.
Qualifications and requirements
- Previous experience in hospitality, High Street Retail or ideally Charity Retail is helpful for hitting the ground running.
- Full training is provided; willingness to learn specific skills is important.
- Good eye for detail, strong organisational skills, and capability to manage volunteer teams in various situations.
- Flexibility to work weekends on a rota basis and to adapt working patterns as needed.
Additional information
- The Windsor shop opens 7 days a week; some weekend work required.
- We reimburse travel costs up to £20 per working day (no company parking).
- All staff and volunteers must undertake a Disclosure and Barring Service check. We are committed to safeguarding and promoting welfare of children and young people; we are an equal opportunity employer and value a diverse workforce.
- Applications are reviewed as received; close the advert if necessary. We encourage applications from all areas of the community.
- We are a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care.
Ready to bring your skills to a role that matters? Apply now.
Helen & Douglas House is an equal opportunities employer and values the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
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Assistant Shop Manager employer: Helen & Douglas House
Contact Detail:
Helen & Douglas House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with our charity's mission and values. Understanding what we stand for will not only help you in the interview but also show your genuine interest in the role and the organisation.
✨Tip Number 2
Prepare to discuss your experience in customer service and team management. Think of specific examples where you've successfully led a team or provided excellent service, as these are key aspects of the Assistant Shop Manager role.
✨Tip Number 3
Showcase your organisational skills by discussing how you've managed tasks or projects in previous roles. This will demonstrate your ability to handle the busy environment of our shop effectively.
✨Tip Number 4
Be ready to express your willingness to learn and adapt. Since we value attitude as much as experience, sharing your enthusiasm for developing new skills will make a positive impression.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Shop Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in hospitality, retail, or charity work in your CV and cover letter. Provide specific examples of how you've delivered great customer service and managed teams, as these are crucial for the role.
Show Your Attitude: Since the company values attitude and willingness to learn, make sure to convey your enthusiasm for the role and your readiness to develop new skills. Use your cover letter to express your passion for charity work and community involvement.
Prepare for the Interview: As the company shares interview questions in advance, take the time to prepare thoughtful responses. Practice answering these questions clearly and confidently, focusing on your relevant experiences and how you can contribute to the team.
How to prepare for a job interview at Helen & Douglas House
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Assistant Shop Manager. Familiarise yourself with the importance of customer service, managing volunteers, and merchandising, as these will likely be focal points during your interview.
✨Show Your Passion for Charity
Since this role is within a charity shop, demonstrate your passion for charitable work. Be prepared to discuss why you want to work in this sector and how you can contribute to the shop's mission and values.
✨Prepare for Team Management Questions
Expect questions about your experience managing teams, especially volunteers. Think of examples from your past roles where you successfully led a team or resolved conflicts, as this will showcase your leadership skills.
✨Be Ready for Flexibility Discussions
Given that the shop operates seven days a week and requires flexibility, be prepared to discuss your availability. Highlight your willingness to adapt to changing schedules and your understanding of the demands of retail work.
