At a Glance
- Tasks: Manage reception, assist with bookings, and support the team in daily operations.
- Company: A charitable foundation dedicated to making a positive impact.
- Benefits: Gain valuable experience in client services and work in a supportive environment.
- Why this job: Be the friendly face of a charity and help clients while developing your skills.
- Qualifications: Strong communication skills and experience in client relations are essential.
- Other info: Opportunity to supervise volunteers and enhance your leadership abilities.
The predicted salary is between 30000 - 42000 Β£ per year.
A charitable foundation seeks a Client Services Administrator to manage the reception and assist with appointment bookings. This includes greeting clients, handling queries effectively, and providing administrative support to the team.
Ideal candidates should possess strong communication skills and a background in client relations. The role also involves supervising reception volunteers and ensuring smooth daily operations. The position is based in Greater London, and applicants must have the right to work in the UK.
Front Desk & Client Services Coordinator in London employer: Helen Bamber Foundation
Contact Detail:
Helen Bamber Foundation Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Front Desk & Client Services Coordinator in London
β¨Tip Number 1
Make sure to research the charitable foundation before your interview. Knowing their mission and values will help you connect with the team and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your communication skills! Since this role involves greeting clients and handling queries, being articulate and friendly is key. Try role-playing common scenarios with a friend to boost your confidence.
β¨Tip Number 3
Donβt underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the workplace culture and any tips they might have for your application process.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front Desk & Client Services Coordinator in London
Some tips for your application π«‘
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight your experience in client relations. Use clear and concise language in your application to demonstrate how you can effectively handle queries and interact with clients.
Tailor Your Application: Take a moment to customise your CV and cover letter for the Client Services Administrator position. Mention specific experiences that relate to managing reception duties and supporting a team, so we can see how you fit right into our foundation.
Be Personable: We love a friendly face! When writing your application, let your personality shine through. Share anecdotes or examples that showcase your ability to greet clients warmly and create a welcoming atmosphere at the reception.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. Itβs the best way for us to keep track of your application and ensure it reaches the right hands!
How to prepare for a job interview at Helen Bamber Foundation
β¨Know the Foundation Inside Out
Before your interview, take some time to research the charitable foundation. Understand its mission, values, and the services it provides. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Communication Skills
As a Front Desk & Client Services Coordinator, strong communication is key. Prepare examples from your past experiences where you successfully handled client queries or resolved issues. Practising these scenarios can help you articulate your skills during the interview.
β¨Demonstrate Team Leadership
Since the role involves supervising reception volunteers, be ready to discuss your leadership style. Think of instances where you've led a team or mentored someone. Highlight how you foster a positive environment and ensure smooth operations.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. For example, how would you handle a difficult client or a scheduling conflict? Practise your responses to these types of questions to demonstrate your ability to think on your feet and manage challenges effectively.