At a Glance
- Tasks: Assist in managing a busy charity shop and lead a team of volunteers.
- Company: Join a well-respected charity making a difference in the community.
- Benefits: Part-time hours, competitive salary, and full training provided.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Make a real impact while gaining valuable retail and management experience.
- Qualifications: Customer service skills and a willingness to learn are essential.
The predicted salary is between 15052 - 15052 € per year.
Hours: 22.5 hours per week (including weekend rota)
Location: Wallingford
Salary: £15,052.20 per annum (full-time equivalent: £25,087 per annum (pro rata)).
Closing date: 26th May 2026 at 12 noon
Join us as an Assistant Shop Manager in our Wallingford shop and become an ambassador for our charity! We have a permanent part time position available working 22.5 hours per week. You will join a busy shop and will work alongside a team of volunteers helping maximise the shop’s sales profits.
Great customer service is crucial to what we do, so previous experience of charity retail would help you hit the ground running. Full training will be provided, we are keen to work with people that have the right attitude so willingness to learn specific skills is equally as important as past experience.
To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and the capability to manage volunteer teams in a variety of situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives in these areas.
The role will require you to work weekends on a rota basis. Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of volunteers available to work.
Ready to bring your skills to a role that matters? We are an equal opportunities employer and value the benefits of a diverse workforce.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Please contact recruitment@helenanddouglas.org.uk if you require any adjustments during the recruitment process.
Assistant Shop Manager in Wallingford employer: Helen and Douglas House
At Helen & Douglas House, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and personal growth. As an Assistant Shop Manager in our Wallingford shop, you will benefit from comprehensive training, flexible working hours, and the opportunity to make a meaningful impact in the community while leading a dedicated team of volunteers. Join us to develop your skills in a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Wallingford
✨Tip Number 1
Get to know the charity! Research Helen & Douglas House and understand their mission. This will help you connect your values with theirs during interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about great customer interactions, think of examples from your past experiences where you've excelled in providing top-notch service. Be ready to share these stories!
✨Tip Number 3
Show off your organisational skills! Prepare to discuss how you've managed teams or projects before. Highlight any experience with volunteers, as this will be key in your new role as Assistant Shop Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Helen & Douglas House.
We think you need these skills to ace Assistant Shop Manager in Wallingford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Assistant Shop Manager role. We want to see how you can bring value to our team, so don’t be shy about showcasing your relevant experience!
Show Your Passion:Let your enthusiasm for charity retail shine through in your application. We love candidates who are genuinely excited about making a difference, so share why this role matters to you and how you can contribute to our mission.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon and focus on what makes you a great fit for the position.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Helen and Douglas House
✨Know the Charity Inside Out
Before your interview, take some time to research Helen & Douglas House. Understand their mission, values, and the impact they have on the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
Since great customer service is crucial for this role, prepare examples from your past experiences where you provided excellent service. Think about how you handled difficult situations or went above and beyond for customers, as these stories will resonate well with the interviewers.
✨Demonstrate Team Management Experience
As an Assistant Shop Manager, you'll be managing volunteers. Be ready to discuss any previous experience you have in leading teams, even if it's informal. Highlight your ability to motivate others and adapt your leadership style to different situations.
✨Flexibility is Key
Given that the role requires weekend work and changing patterns, express your willingness to be flexible. Share any past experiences where you adapted to changing schedules or took on additional responsibilities, as this will show you're ready for the dynamic nature of the job.
