At a Glance
- Tasks: Assist in managing a busy charity shop and support a team of volunteers.
- Company: Join Helen and Douglas House, a charity dedicated to making a difference.
- Benefits: Part-time hours with flexible scheduling and full training provided.
- Other info: Enjoy a supportive environment with opportunities for personal growth.
- Why this job: Make a real impact while gaining valuable retail and management experience.
- Qualifications: Customer service skills and a willingness to learn are essential.
The predicted salary is between 13.5 - 16.5 £ per hour.
Join us as an Assistant Shop Manager in our Summertown, Oxford shop and become an ambassador for our charity! We have a permanent part-time position available working 22.5 hours per week. You will join a busy shop and will work alongside a team of volunteers helping maximise the shop’s sales profits.
Great customer service is crucial to what we do, so previous experience of charity retail would help you hit the ground running. Full training will be provided, and we are keen to work with people that have the right attitude, so willingness to learn specific skills is equally as important as past experience.
To thrive in this role, you will need:
- A good eye for detail
- Strong organisational and IT skills
- The capability to manage volunteer teams in a variety of situations
You will be supported by the Shop Manager and Area Manager to achieve your objectives in these areas. The role will require you to work weekends on a rota basis. Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of volunteers available to work.
We are committed to getting the best out of our applicants and employees. We have therefore made the commitment to sharing interview questions prior to interview. Should you be offered an interview, we will share interview questions with you in advance. Interviews will be conducted virtually via Microsoft Teams.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Please contact recruitment@helenanddouglas.org.uk if you require any adjustments during the recruitment process.
Read more employer: Helen and Douglas House
Helen and Douglas House is an exceptional employer, offering a fulfilling opportunity to lead a community-focused charity shop in Witney. With a strong commitment to employee growth, we provide comprehensive training for our staff and volunteers, fostering a supportive and inclusive work culture that values diversity. Join us to make a meaningful impact while enjoying a collaborative environment that prioritises excellent customer service and community engagement.
