Helen and Douglas House is seeking a Supporter Experience & Retention Manager to lead our supporter stewardship programme and nurture lifelong connections with donors. You will oversee a small team and shape journeys that deepen engagement, loyalty and lifetime value, while delivering memorable events and ensuring a supporter-first culture.
The role is hybrid with Oxford-based office days, reporting to the Senior Supporter Experience Manager.
Supporter Experience & Retention Lead in Oxford employer: Helen and Douglas House
Helen and Douglas House is an exceptional employer, offering a fulfilling opportunity to lead a community-focused charity shop in Witney. With a strong commitment to employee growth, we provide comprehensive training for our staff and volunteers, fostering a supportive and inclusive work culture that values diversity. Join us to make a meaningful impact while enjoying a collaborative environment that prioritises excellent customer service and community engagement.
