At a Glance
- Tasks: Lead a vibrant shop team and maximise sales while delivering top-notch customer service.
- Company: Join a charity that values diversity and community impact.
- Benefits: Competitive salary, flexible hours, and the chance to make a difference.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be an ambassador for a great cause and develop your leadership skills.
- Qualifications: Experience in retail or hospitality and strong organisational skills.
The predicted salary is between 27147 - 27900 € per year.
Join us as Shop Manager in our Marlow shop and become an ambassador for our charity. We have a permanent position available working 30 hours per week.
Responsibilities
- Lead and manage the shop, supervising an Assistant Manager and a team of volunteers to maximise sales profits.
- Deliver excellent customer service, ensuring a welcoming experience for all shoppers.
- Coordinate weekly operations, including stock management, cash handling, and visual merchandising.
- Adapt to changing shop needs and volunteer availability by working on a rota basis, including weekends.
Qualifications & Experience
- Previous experience in hospitality, high street retail or charity retail.
- Strong organisational skills and attention to detail.
- Demonstrated ability to manage teams in varied situations.
- Willingness to learn and adapt specific skills required for the role.
Working Hours & Commitments
The role will require some weekend work on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available.
Application Process
Applications will be reviewed and invited to interview as they are received. We reserve the right to close the advert at any time; therefore we encourage applicants to apply as soon as possible. Interviews will be conducted virtually via Microsoft Teams. We are committed to sharing interview questions prior to interview.
Equal Opportunities
Helen & Douglas House is an equal opportunities employer and values the benefits of a diverse workforce. We positively encourage applications from all areas of the community. Please note that everyone working for Helen & Douglas House is required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Shop Manager in Marlow employer: Helen and Douglas House
Join Helen & Douglas House as a Shop Manager in Marlow, where you will be part of a supportive and inclusive work culture dedicated to making a difference in the community. With opportunities for personal growth and development, you will lead a passionate team while enjoying a flexible working environment that values your contributions. Our commitment to diversity and equal opportunities ensures that every employee feels valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Marlow
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for their cause shine through. It’s all about showing that you’re not just a fit for the role, but also for the team and the community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your previous experience in retail or hospitality can help you lead the shop and manage the team effectively.
✨Tip Number 3
Don’t forget to prepare some questions for them too! Ask about the team dynamics or how they measure success in the shop. This shows you’re genuinely interested and ready to jump in.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of things, which is super important in today’s world.
We think you need these skills to ace Shop Manager in Marlow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Shop Manager role. Highlight your experience in retail or hospitality, and show us how your skills match what we're looking for!
Showcase Your Leadership Skills:Since you'll be managing a team, it's important to demonstrate your ability to lead. Share examples of how you've successfully managed teams in the past, especially in varied situations.
Be Personable:Customer service is key in this role! Use your application to convey your passion for providing excellent service and creating a welcoming atmosphere for shoppers.
Apply Early!:We review applications as they come in, so don’t wait until the last minute. Head over to our website and submit your application as soon as you can to increase your chances!
How to prepare for a job interview at Helen and Douglas House
✨Know Your Shop Inside Out
Before the interview, make sure you’re familiar with the shop's mission and values. Research their current promotions, stock, and any recent news. This shows your genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated staff or volunteers, resolved conflicts, or improved sales. This will demonstrate your capability to lead the shop effectively.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Share experiences where you went above and beyond for customers, especially in retail or charity settings. Highlighting your commitment to creating a welcoming environment will resonate well.
✨Flexibility is Your Friend
Since the role requires adapting to changing needs, be prepared to talk about your flexibility in previous jobs. Discuss how you’ve handled varying schedules or unexpected challenges, showing that you can thrive in a dynamic environment.
