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- Tasks: Lead a team to maximise sales and provide excellent customer service.
- Company: Join a charity shop that values community and teamwork.
- Benefits: Permanent position with flexible hours and full training provided.
- Other info: Virtual interviews available; apply quickly as positions may close early.
- Why this job: Make a difference while gaining valuable retail management experience.
- Qualifications: Experience in retail or hospitality is a plus, but passion is key.
The predicted salary is between 24000 - 30000 £ per year.
Join us as Shop Manager in our Marlow shop and become an ambassador for our charity. We have a permanent position available working 30 hours per week.
You will join a busy shop and be responsible for the line management of an Assistant Manager and team of volunteers working collaboratively together to maximise the shop's sales profits.
Great customer service is crucial to what we do so previous experience in hospitality, High Street Retail or ideally Charity Retail would help you hit the ground running. Full training is provided. The role will require some weekend work on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available to work.
Interviews will be conducted virtually via Microsoft Teams.
Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We positively encourage applications from all areas of the community.
Senior Retail Store Manager in Marlow employer: Helen and Douglas House
Contact Detail:
Helen and Douglas House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Store Manager in Marlow
✨Tip Number 1
Get to know the charity's mission and values before your interview. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in the shop, as this is key for the role. We want to see your problem-solving skills in action.
✨Tip Number 3
Be ready to discuss your leadership style. Since you'll be managing a team, share examples of how you've motivated others in the past. We love to hear about teamwork and collaboration!
✨Tip Number 4
Apply through our website for a smoother process! It shows you're keen and makes it easier for us to keep track of your application. Don't wait too long, as we might close the advert early!
We think you need these skills to ace Senior Retail Store Manager in Marlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Senior Retail Store Manager role. Highlight any previous work in hospitality or retail, especially in charity settings, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with us and how your experience can help maximise our shop's sales profits. Keep it engaging and personal!
Showcase Your Customer Service Skills: Since great customer service is key for us, make sure to include examples of how you've excelled in this area. Whether it’s resolving issues or creating a welcoming environment, we want to hear about it!
Apply Early!: We might close the advert sooner than expected, so don’t wait around! Head over to our website and submit your application as soon as you can. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Helen and Douglas House
✨Know Your Charity
Before the interview, take some time to research Helen & Douglas House. Understand their mission, values, and the impact they have on the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Senior Retail Store Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved sales. Highlight your ability to motivate volunteers and staff, as this is crucial for the role.
✨Customer Service Focus
Since great customer service is key, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure a positive shopping experience in the charity retail environment.
✨Flexibility is Key
The job requires flexibility in working patterns. Be prepared to discuss your availability and how you can adapt to changing schedules. Showing that you're open to weekend work and can handle varying shifts will demonstrate your commitment to the role.