At a Glance
- Tasks: Lead a team to maximise sales and provide excellent customer service.
- Company: Join a charity shop that values community and teamwork.
- Benefits: Flexible hours, full training, and the chance to make a difference.
- Other info: Work in a dynamic environment with a supportive team.
- Why this job: Be an ambassador for a great cause while developing your leadership skills.
- Qualifications: Experience in retail or hospitality is a plus, but passion is key.
The predicted salary is between 20000 - 25000 £ per year.
Join us as Shop Manager in our Marlow shop and become an ambassador for our charity. We have a permanent position available working 30 hours per week.
You will join a busy shop and be responsible for the line management of an Assistant Manager and team of volunteers working collaboratively together to maximise the shop's sales profits.
Great customer service is crucial to what we do so previous experience in hospitality, High Street Retail or ideally Charity Retail would help you hit the ground running. Full training is provided.
The role will require some weekend work on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available to work.
Interviews will be conducted virtually via Microsoft Teams.
Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We positively encourage applications from all areas of the community.
Retail Senior Store Manager in Marlow employer: Helen and Douglas House
Contact Detail:
Helen and Douglas House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Senior Store Manager in Marlow
✨Tip Number 1
Get to know the charity's mission and values before your interview. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in the shop, as this is key for the role. We want to see your problem-solving skills in action.
✨Tip Number 3
Be ready to discuss your leadership style. Since you'll be managing a team, share examples of how you've motivated others in the past. We love to hear about teamwork and collaboration!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our community.
We think you need these skills to ace Retail Senior Store Manager in Marlow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for charity retail shine through! We want to see why you're excited about this role and how you can contribute to our mission.
Tailor Your Experience: Make sure to highlight any relevant experience in hospitality or retail. We love seeing how your background aligns with what we do, so don’t be shy about showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Early!: Since we might close the advert at any time, it’s best to get your application in as soon as possible. Head over to our website and submit your application today!
How to prepare for a job interview at Helen and Douglas House
✨Know Your Charity
Before the interview, take some time to research Helen & Douglas House. Understand their mission, values, and the impact they have on the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Senior Store Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved sales. Highlight your ability to motivate volunteers and create a positive working environment.
✨Customer Service is Key
Since great customer service is crucial, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints in a retail setting, especially in a charity context.
✨Prepare for Virtual Interviews
Since interviews will be conducted via Microsoft Teams, ensure you're comfortable with the platform. Test your tech beforehand, choose a quiet space, and dress professionally. A good first impression can make all the difference!