At a Glance
- Tasks: Support our retail operation by sourcing, preparing, and listing products online.
- Company: Join Helen & Douglas House, a charity making a difference in the community.
- Benefits: Competitive salary, hands-on experience, and a chance to contribute to a meaningful cause.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be part of a team that helps raise vital funds while gaining valuable skills.
- Qualifications: Attention to detail, computer savvy, and a positive attitude are key.
The predicted salary is between 25087 - 25087 £ per year.
We’re looking for a proactive and detail-oriented Ecommerce & Trading Assistant to support our growing commercial retail operation. This is a varied and hands-on role, ideal for someone who enjoys working with products, systems, and people—and wants to help raise vital funds for Helen & Douglas House. You’ll be involved in everything from sourcing and preparing stock to coordinating with our logistics & shop teams and ensuring our online customers receive a smooth and positive shopping experience.
Key Responsibilities:
- Product Sourcing, Preparation & Listing
- Assist in sourcing new goods
- Prepare items for listing including photographing stock
- Support with writing accurate and appealing product descriptions
- Stock Management
- Accept and check deliveries of donated and new goods
- Barcode and organise stock
- Pick and pack items for dispatch
- Logistics & Coordination
- Liaise with the logistics team to ensure timely dispatch and delivery
- Help maintain accurate stock records and inventory systems
- Team Support
- Work closely with our amazing commercial team to support our ecommerce operation and our portfolio of shop
- Contribute ideas to improve efficiency and customer experience
Skills & Experience:
- Strong attention to detail and organisational skills
- Comfortable using computers and online platforms (eBay experience a plus)
- Ability to work independently and as part of a team
- A positive, can-do attitude and willingness to learn
Ready to bring your skills to a role that matters? We reserve the right to close the advert at any time should we receive sufficient applications, therefore we encourage applicants to apply as soon as possible. Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Ecommerce & Trading Assistant employer: Helen and Douglas House
Helen & Douglas House is an exceptional employer, offering a supportive and collaborative work environment in Oxford. As an Ecommerce & Trading Assistant, you will not only contribute to a meaningful cause but also enjoy opportunities for personal and professional growth within a diverse team. With a focus on employee well-being and development, this role provides a unique chance to make a positive impact while working in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce & Trading Assistant
✨Tip Number 1
Get to know the company! Research Helen & Douglas House and understand their mission. This will help you tailor your conversations and show that you're genuinely interested in contributing to their cause.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend any events they might be hosting. Building relationships can give you insider info and make you stand out as a candidate.
✨Tip Number 3
Prepare for the interview by practising common questions related to ecommerce and trading. Think about how your skills align with the role and be ready to share specific examples of your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Helen & Douglas House.
We think you need these skills to ace Ecommerce & Trading Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for ecommerce and trading shine through! We want to see that you’re genuinely excited about the role and how you can contribute to our mission at Helen & Douglas House.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Helen and Douglas House
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Ecommerce & Trading Assistant role. Familiarise yourself with the key responsibilities like product sourcing and stock management. This will help you demonstrate your enthusiasm and how your skills align with what they’re looking for.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, be prepared to discuss examples from your past experiences where you’ve demonstrated this skill. Whether it’s through managing inventory or preparing product listings, specific anecdotes will make your case stronger.
✨Familiarise Yourself with Online Platforms
If you have experience with eBay or other online selling platforms, make sure to mention it! If not, do a bit of research on how these platforms work. Showing that you’re comfortable with technology will give you an edge in the interview.
✨Bring a Positive Attitude
The job description highlights the importance of a positive, can-do attitude. During the interview, let your enthusiasm shine through! Share your willingness to learn and adapt, as this will resonate well with the team looking for someone proactive and supportive.
