At a Glance
- Tasks: Support clinical teams and coordinate activities to enhance patient care.
- Company: Join a compassionate hospice team dedicated to high-quality care.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Diverse workplace committed to safeguarding and promoting welfare.
- Why this job: Make a real difference in the lives of children and families through your administrative skills.
- Qualifications: Experience in healthcare administration and strong organisational skills required.
Hours: 37.5 hours per week
Location: Oxford
Salary: £32,954 - £41,048 per annum
Closing date: 10th June 2026 at 12 noon
Play a vital role in delivering compassionate, high-quality care to children and families by supporting clinical services. Join a collaborative hospice team where you’ll manage staffing rotas, coordinate clinical activity, and analyse workforce data to directly impact patient care and service delivery.
What you’ll be doing:
- Provide comprehensive administrative support to multidisciplinary clinical teams, ensuring accurate records and effective communication.
- Coordinate clinical activity including admissions, respite care, outreach services, and care planning.
- Create, maintain, and optimise staff rotas using Rotageek to ensure safe staffing levels and appropriate skill mix.
- Monitor staffing gaps and workforce pressures, supporting effective cover arrangements and rota compliance.
- Maintain and analyse workforce and service data, producing reports to support decision-making and service improvement.
- Act as a key point of contact for clinical teams, families and external partners, ensuring responsive and professional communication.
What you’ll bring:
- Experience in an administrative or coordination role within healthcare, hospice, social care, or a related environment, with a high attention to detail.
- Experience using electronic rostering systems.
- Strong data management and administrative skills with a high level of accuracy.
- Excellent organisational skills with the ability to manage competing priorities and complex workloads.
- Ability to analyse and interpret workforce or operational data and present findings clearly.
- Excellent communication and interpersonal skills, with the ability to engage sensitively and professionally with families and colleagues.
Ready to bring your skills to a role that matters? We reserve the right to close the advert at any time should we receive sufficient applications, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce.
Clinical Administrator employer: Helen and Douglas House
At Helen & Douglas House, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in the heart of Oxford. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement, all while making a meaningful impact on the lives of children and families. Join us to be part of a compassionate team dedicated to delivering high-quality care, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles, especially in healthcare. They can give you insider info on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to clinical administration. Think about how your experience aligns with the role and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show your passion for patient care! During interviews, express why you want to work in a hospice setting and how you can contribute to delivering high-quality care. It’s all about connecting your values with the organisation's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Clinical Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administrative roles, especially within healthcare. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Showcase Your Skills:When writing your application, emphasise your organisational and data management skills. We’re looking for someone who can juggle multiple tasks, so give us examples of how you’ve done this in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Helen and Douglas House
✨Know Your Stuff
Make sure you’re familiar with the role of a Clinical Administrator. Brush up on your knowledge of administrative support in healthcare settings, especially around staffing rotas and workforce data. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experience that highlight your organisational skills and attention to detail. Think about times when you successfully managed competing priorities or improved processes. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Communicate Clearly
Since the role involves liaising with clinical teams and families, practice your communication skills. Be ready to discuss how you would handle sensitive conversations and ensure effective communication. This will show that you can engage professionally and empathetically with all stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the environment is the right fit for you.
