Facilities and Operations Officer in Houghton Regis

Helapet stands as a leading UK manufacturer and distributor of medical and cleanroom consumables. Our range of sterile and non-sterile products are used to support healthcare provision and aseptic production within hospitals, pharmaceutical manufacturing, laboratories, and veterinary practice.

As Operations Manager, you will lead manufacturing, warehouse, supply chain and quality functions, driving operational excellence across the business. Reporting to the Managing Director and as part of the Senior Leadership Team, you will support Helapet’s strategic growth and operational performance. You will drive efficiency, quality, compliance and continuous improvement while ensuring a safe and effective site. This is a hands-on leadership role focused on developing high-performing teams and delivering excellent customer service.

• Contributory Pension Scheme (5% employer contribution, increasing to 10% with length of service)
• Medical Cash Back Plan (Simply Health)
• Life Assurance (4 x Annual Gross)
• Annual Performance Bonus
• Annual Pay Review
• Cycle to Work Scheme
• Employee Referral Scheme
• Discounts on Selected Products and Services
• Employee Assistance Programme – Health
• 25 annual holiday days, plus 8 bank holidays and one company day
• Additional Holiday purchase scheme (purchase up to an additional 3-days per holiday year)

Coordinate delivery schedules with Sales Order Processing and update logs to accurately reflect stock status. Manage the procurement of manufacturing materials in alignment with the manufacturing plan, current inventory, and customer demand. Maintain and enhance quality systems by conducting internal and external audits to ensure regulatory compliance. Ensure all Quality and Regulatory standards are upheld, keeping medical device certifications and registrations current. Enforce compliance with company policies, standard operating procedures (SOPs), and logistics controls. Manage resource planning for materials and finished goods with a focus on supplier performance and auditing, as well as alternative sourcing and reorder levels. Lead and develop direct reports by identifying training needs, maintaining training records, and completing performance development reviews (PDRs) in a timely manner. Provide guidance to direct reports to ensure business objectives are met.

Qualifications:

• Mechanical, Production or Engineering qualification.
• NEBOSH/IOSH General Certificate or equivalent Health & Safety qualification.
• Experience leading and developing teams, including performance management and training.
• Experience developing and implementing business strategies.
• Strong knowledge of manufacturing, warehousing, supply chain and resource planning.
• Ability to lead high-performing teams, manage multiple priorities and deliver business objectives.
• Experience in medical device, healthcare, pharmaceutical or other regulated manufacturing.
• Experience managing manufacturing, warehousing, quality and supply chain functions.
• Knowledge of medical device regulations, ISO 13485 and Regulatory Affairs.
• Project management and advanced data analysis skills.
• Experience using ERP or manufacturing planning systems.