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- Tasks: Lead a team, manage sales, and ensure top-notch customer service in a vibrant retail environment.
- Company: Join Hela Brands, a dynamic leader in licensing and white label manufacturing across sports and fashion.
- Benefits: Enjoy 31 days holiday, health cash plan, staff discounts, and mental health support.
- Why this job: Be part of a passionate team driving success while making a real impact in retail.
- Qualifications: Strong leadership skills, excellent customer service, and a passion for the Ellesse brand are essential.
- Other info: This is a full-time, permanent role located in Caledonia Park, Gretna.
The predicted salary is between 28800 - 43200 £ per year.
Location: Caledonia Park, Gretna DG16
Salary: Competitive DOE, + Benefits
Contract: Full time, Permanent
Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support
We are Hela Brands, an internationally operating and multi-solution strategic partner for brand owners and businesses. We are on our way to becoming industry leaders in licensing and white label manufacturing across sports, fashion and lifestyle. Hela Brands is fuelled by an outstanding and passionately driven team and supported by some of the industry's most insightful and future-thinking consultants and creative leaders.
We are now seeking an experienced Retail Store Assistant Manager to join our team on behalf of the brand ellesse. In this role, you will be instrumental in enhancing the store's sales and profitability while providing leadership and support to the Retail Sales Assistants.
As a Retail Store Assistant Manager, you will also be responsible for:
- Assisting in managing and supervising Retail Sales Assistants to ensure prompt and efficient customer service.
- Overseeing sales and inventory levels, ensuring optimal stock management and availability.
- Assisting with the recruitment, training, and development of new and existing team members.
- Motivating and guiding Retail Sales Assistants to enhance service quality, meet sales targets, and drive store profitability.
- Handling customer feedback, queries, and complaints professionally and effectively.
- Preparing and providing reports to the Retail Store Manager or senior executives regarding sales performance and store operations.
- Managing loss prevention through security requirements and monitoring strategies, appropriately handling broken and damaged merchandise.
- Ensuring the store is clean, tidy and adheres to H&S standards.
To be successful in this role, you must possess the following key attributes:
- Strong leadership and team management skills.
- Excellent customer service orientation with effective problem-solving abilities.
- Proven ability to analyse sales data and derive actionable insights.
- Strong communication skills, both written and verbal.
- Passion for the Ellesse brand and a keen understanding of retail trends.
- Ability to work independently and collaboratively in a fast-paced environment.
If you feel you have the necessary skills and experience to be successful in this role click on APPLY today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
Retail Store Assistant Manager in Gretna employer: Hela Brands
Contact Detail:
Hela Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Assistant Manager in Gretna
✨Tip Number 1
Familiarise yourself with the ellesse brand and its product range. Understanding their latest collections and marketing strategies will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Prepare examples of your leadership experience in retail. Think about specific situations where you've successfully managed a team or improved sales, as these will be key talking points in your discussions.
✨Tip Number 3
Research common retail challenges and solutions, particularly in the context of customer service and inventory management. Being able to discuss these topics will show your proactive approach and problem-solving skills.
✨Tip Number 4
Network with current or former employees of Hela Brands or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Retail Store Assistant Manager in Gretna
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the ellesse brand and your understanding of retail trends. Use specific examples from your past experiences to illustrate how you can contribute to the store's success.
Highlight Key Skills: In your application, clearly outline your strong leadership skills, problem-solving abilities, and experience with sales data analysis. These are crucial for the Retail Store Assistant Manager role and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Hela Brands
✨Show Your Leadership Skills
As a Retail Store Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will show that you can motivate and guide the Retail Sales Assistants effectively.
✨Know the Brand Inside Out
Familiarise yourself with the ellesse brand and its values. Be ready to discuss how your passion for the brand aligns with its mission. This knowledge will not only impress the interviewers but also show your commitment to representing the brand positively.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer feedback and complaints. Think of specific situations where you've turned a negative experience into a positive one. This will highlight your excellent customer service orientation and problem-solving skills.
✨Analyse Sales Data
Since the role involves overseeing sales and inventory levels, be prepared to discuss how you've previously analysed sales data to drive performance. Bring examples of actionable insights you've derived and how they impacted store profitability.
