White Swan Kelso

White Swan Kelso

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Heineken

At a Glance

  • Tasks: Manage a vibrant pub and café, serving delicious food and drinks while hosting events.
  • Company: The Tipsy Ghillie, a lively pub in the heart of Kelso.
  • Benefits: Spacious accommodation included, competitive pay, and a chance to shape the venue's future.
  • Other info: Exciting refurbishment planned with opportunities for creativity and growth.
  • Why this job: Join a growing community hub and make your mark in a bustling market town.
  • Qualifications: Experience in hospitality and a passion for great service.

The predicted salary is between 25000 - 30000 £ per year.

Exciting refurbishment planned. Busy central location in the growing Borders town!

Trading Area & Facilities

The front of the pub facing the main square, houses a daytime licensed Coffee Shop/evening Bistro, which is also used for private functions/parties and events in the evenings.

The rear of the pub houses the main Bar, which offers televised sport, pub games, live entertainment at weekends, a wide range of ales and lagers and has the potential to offer good quality bar meals featuring local Borders produce.

Entrance to the Bar can be made from the town centre, or from Abbey Row to the rear.

Both the pub and cafe are well maintained and nicely decorated.

The pub is quite traditional whilst the cafe is bright and airy.

The catering kitchen at the Tipsy Ghillie is housed between the Coffee Shop and the main Bar.

Draught Beer dispense is made through the Smart Dispense system installed in the beer cellar.

Pub Overview

The Tipsy Ghillie is situated on the main square in Kelso, a busy Borders market town.

The front of the pub facing the main square, houses a daytime licensed Coffee Shop/evening Bistro, (circa 25 covers) which is also used for private functions/parties and events in the evenings.

The rear of the pub houses the main Bar(circa 40 covers), which offers televised sport, pub games, live entertainment at weekends, a wide range of ales and lagers and has the potential to offer good quality bar meals featuring local Borders produce.

Entrance to the Bar can be made from the town centre, or from Abbey Row to the rear.

While the population catchment in and around Kelso is around 8,000, the number of people in the town is swelled by visitors to local Borders attractions, racegoers to popular Kelso Racecourse, and other events/activities such as Kelso Civic Week – Common Riding, that take place from Spring to Autumn.

The Tipsy Ghillie competes well as a premium local offer in the town centre, as the competition tends to be specialist; hotel, restaurant, brewery/micropub.

With a refocused Licensed Coffee Shop/Bistro offer, the introduction of a good daytime food offer and more cask ale choice in the Bar, the pub can grow its existing base of trade.

The catering kitchen at the Tipsy Ghillie is housed between the Coffee Shop and the main Bar.

Draught Beer dispense is made through the Smart Dispense system installed in the beer cellar.

All we need now is an ambitious operator to take the venue to the next level - could that be you?

Private Accommodation

There is a spacious flat with 2 bedrooms and a seperate entrance included.

White Swan Kelso employer: Heineken

At HEINEKEN UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions collaboration and innovation. As a Technician in our brewing team, you'll enjoy competitive benefits, including 32 days of holiday, wellbeing support, and comprehensive development opportunities through our Upskill-Reskill programme. Join us in a role where your contributions directly impact the production of beloved brands while being part of a community-focused company that values every employee's growth and success.

Heineken

Contact Details:

Heineken Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land White Swan Kelso

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heineken. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Heineken

Don't be shy about reaching out to Heineken directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace White Swan Kelso

Customer Service
Event Management
Food and Beverage Knowledge
Bar Management
Team Leadership
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heineken and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Heineken

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!