At a Glance
- Tasks: Drive brand growth by building relationships and executing exciting campaigns in pubs and bars.
- Company: Join the UK's leading pub, cider, and beer company with a rich history.
- Benefits: Enjoy a competitive salary, company car, annual bonus, and 35 days holiday.
- Why this job: Be part of a dynamic team and make a real impact in the beverage industry.
- Qualifications: Passion for brands, excellent communication skills, and a full UK driving licence required.
- Other info: Opportunities for personal development and involvement in diverse colleague networks.
The predicted salary is between 24000 - 30000 £ per year.
Customer Development Executive – South London and Mid Kent
Function: On-Trade
Location: Field Based – South London and Mid Kent due to the nature of the work and to ensure you can achieve the right work-life balance, we’re looking for someone who lives in or close to this area.
Salary: £28,000 - £33,000 base depending on experience, plus full benefits listed below.
Contract: Permanent
Closing Date: 25th March 2026
As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future. We’re looking for someone that’s as ready to evolve for the future as we are. If you’re ready to brew a new career, apply for our Customer Development Executive role today!
About the role
Reporting to the Customer Development Director, this exciting role covers the South London and Mid Kent region. You’ll be involved in dynamic collaboration with team members and influential stakeholders and support the achievement of developing a profitable market share and increasing the availability & appeal of our brands to consumers. The core of the role focuses on driving incremental net distribution by retaining the current brand footprint and unlocking incremental opportunities, ensuring that our iconic beers and ciders find their way to consumers through the best pubs and bars in the region.
The Customer Development Executive will activate key brand platforms, campaigns and events across relevant outlets in the patch. You’ll work closely with our national and indirect teams to deliver tactical activity in current accounts and help execute new opportunities.
Relationships here are key and you’ll need to develop and maintain a high profile within your geography by building a strong network of customers and contacts with regular meetings to build a continuous pipeline of new opportunities. And, with quality never far from our minds, you’ll lead conversations with your customers to ensure that every consumer has an exceptional experience.
So, what will you be doing? Here’s some of the key accountabilities:
- Prioritising calls to strategically important accounts, spending time where maximum impact can be gained.
- Sell our iconic brand propositions to outlet decision-makers with passion – ensuring alignment with the outlet type and brand positioning.
- Identify appropriate outlets for marketing activity and deliver brilliant execution of promotional campaigns.
Who we’re looking for
This role is fast-paced and requires flexibility in its approach. You’ll need to adapt your selling style and tools according to the customer and channel. This can be done by building quick, quality relationships with customers.
We need someone with a real passion for brands, able to story tell and discuss our portfolio with the enthusiasm it deserves.
A full UK driving licence is essential for this role. Ideally, you'll have at least 3 months of professional driving experience, but if you don’t, that’s fine. We’ll provide full on-road driver training during your first few months with us.
Excellent communication skills and strong interpersonal skills with the ability to get on with people from all walks of life.
An appetite to learn and grow.
Experience of delivering against targets.
Brand selling experience.
Commercial acumen and negotiating skills.
Experience in pubs and beer isn’t essential for this role and we actively encourage people with a passion for excellence in execution in any industry to apply!
We’re always thinking about the future, and we know that to keep up with our customer’s demands we need to be socially and digitally aware. We’re looking for somebody who knows their way around Instagram and other social media platforms and understands how this can help your customers and help you in creating your own personal brand.
Our Benefits
As part of the team, along with your salary you’ll also receive:
- Company Car (a full UK driver’s license is required for this role)
- Annual bonus
- Company funded Private Medical Healthcare
- Double matched pension (up to 10%)
- 35 days holiday
- A monthly case of our delicious ciders and beers!
- Comprehensive Opportunities to develop.
You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.
The Application
If you like what you’ve read and want to explore this opportunity further, please apply as soon as possible. We may close vacancies early where we receive significant numbers of applications, so don’t delay!
If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk.
In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role. The team at HEINEKEN would encourage you to submit an application if the advert has piqued your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!
Who We Are
We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.
Apply today to discover Your Future, Untapped.
Customer Development Executive - South London & Mid Kent employer: Heineken
Contact Detail:
Heineken Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Development Executive - South London & Mid Kent
✨Tip Number 1
Get to know the company inside out! Research their brands, values, and recent campaigns. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups where you can connect with people in the field. Building relationships can open doors and give you insights that might not be available through traditional channels.
✨Tip Number 3
Practice your pitch! Be ready to sell yourself just like you would sell their iconic brands. Highlight your passion, skills, and how you can contribute to their goals during interviews or networking chats.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to brew a new career!
We think you need these skills to ace Customer Development Executive - South London & Mid Kent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Development Executive role. Highlight your relevant experience and skills that align with the job description, especially your passion for brands and ability to build relationships.
Showcase Your Communication Skills: Since this role requires excellent communication and interpersonal skills, use your application to demonstrate these abilities. Write clearly and engagingly, and don’t shy away from sharing examples of how you've successfully interacted with customers in the past.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can tell a story about our brands with enthusiasm, so don’t hesitate to express your genuine interest in the role and the company.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Heineken
✨Know Your Brands
Before the interview, dive deep into the company's portfolio. Familiarise yourself with their iconic beers and ciders, and be ready to discuss how you can passionately sell these brands to outlet decision-makers.
✨Build Relationships
Since this role is all about developing strong networks, think of examples from your past where you've successfully built relationships. Be prepared to share how you can quickly connect with customers and maintain those connections.
✨Show Your Flexibility
This position requires a fast-paced and adaptable approach. Think of times when you've had to change your selling style or strategy based on customer needs. Highlight your ability to adjust and thrive in dynamic environments.
✨Be Social Media Savvy
As the role involves being socially aware, brush up on your knowledge of social media platforms like Instagram. Be ready to discuss how you can leverage these tools to enhance customer engagement and promote brand visibility.