At a Glance
- Tasks: Deliver top-notch customer support via phone and email while managing systems and processing payments.
- Company: Join HEINEKEN UK, a leading brand known for its commitment to excellence.
- Benefits: Enjoy 35 days of holiday, private medical healthcare, and an annual bonus.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team that values customer experience and offers hybrid work flexibility.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
HEINEKEN UK is looking for a Customer Support Executive to join their JAT Support Team in Edinburgh. This role is crucial for delivering excellent customer experience and support for telephone and email queries from managed house operators.
Your responsibilities will include:
- Managing systems
- Processing payments
- Administering the Change of Lessee process
The position offers a hybrid work model and numerous benefits, including an annual bonus, private medical healthcare, and 35 days of holiday.
Hybrid Customer Support & Process Excellence Specialist employer: Heineken UK
HEINEKEN UK is an exceptional employer, offering a dynamic work environment in Edinburgh where employees can thrive in a hybrid model. With a strong focus on employee well-being, the company provides generous benefits such as an annual bonus, private medical healthcare, and an impressive 35 days of holiday, fostering a culture that values work-life balance and personal growth.
