Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key customer relationships and drive brand visibility in retail.
- Company: Heineken, a company with 150 years of brewing excellence.
- Benefits: Company car, annual bonus, private healthcare, and 35 days holiday.
- Why this job: Join a dynamic team and make an impact in the beverage industry.
- Qualifications: Strong negotiation skills and ability to build positive relationships.
- Other info: Great development opportunities and a fun work environment.
The predicted salary is between 37500 - 42000 ÂŁ per year.
Reporting to the Senior Customer Manager, this role owns the relationship for some of our offâtrade customers. You will act as the frontâline representative and negotiator for these customers, and be responsible for driving the distribution, feature, and display of our fantastic portfolio of brands in both wholesale and independent retail, commercial support, reporting and customer insight. You'll visit our customers who are largely based in London and the South of England, so being able to travel at ease is a must! The core of this role is to create profitable commercial relationships with your customers that ultimately deliver customer and brand, volume, margin & distribution objectives.
Responsibilities
- Own the relationship for key offâtrade customers and act as frontâline representative.
- Negotiate, drive distribution, feature and display of our portfolio of brands in wholesale and independent retail.
- Provide commercial support, reporting and customer insight.
- Create and implement JVCA and promotional plans.
- Resolve queries that impact customers and act as first point of contact.
- Act as ambassador for Heineken throughout the endâtoâend journey with customers.
Qualifications
- Strong negotiation skills.
- Ability to manage multiple stakeholders both internally & externally.
- Ability to form positive relationships.
- Great learning agility.
- Good understanding of consumer insight.
Benefits
- A company car.
- An annual bonus.
- Company funded private medical healthcare.
- Double matched pension (up to 10%).
- 35 days holiday.
- A monthly case of our delicious ciders and beers!
- Comprehensive opportunities to develop.
Application
Apply as soon as possible. We may close vacancies early where we receive significant numbers of applications, so don't delay! If you need adjustments made to support your application, for example if you require information in different formats or have accessibility issues, contact recruitment@heineken.co.uk. We encourage you to submit an application even if you don't meet every requirement.
Who We Are
We have 150 years of brewing history and are proud of this legacy. Yet we're sure our best days are ahead of us. Every colleague has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.
Salary & Contract
Salary: ÂŁ37,500 - ÂŁ42,000 base depending on experience, plus full benefits listed above. Contract: Permanent.
Customer Development Manager in Westminster employer: Heineken N.V.
Contact Detail:
Heineken N.V. Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Customer Development Manager in Westminster
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and donât be shy about reaching out to potential contacts. You never know who might help you land that Customer Development Manager role!
â¨Tip Number 2
Prepare for those interviews! Research the company, understand their brands, and think about how your skills can drive distribution and build relationships. Practise common interview questions and have examples ready that showcase your negotiation skills and ability to manage stakeholders.
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, itâs a great chance to reiterate why youâre the perfect fit for managing those key off-trade customer relationships.
â¨Tip Number 4
Donât forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a better chance of standing out in the crowd. So, get your application in and letâs make some magic happen!
We think you need these skills to ace Customer Development Manager in Westminster
Some tips for your application đŤĄ
Show Your Negotiation Skills: Since this role is all about negotiation, make sure to highlight any relevant experience in your application. We want to see how you've successfully navigated tricky situations and built strong relationships with customers.
Tailor Your Application: Donât just send a generic CV and cover letter! Take the time to tailor your application to the Customer Development Manager role. We love seeing candidates who understand our brand and can connect their experiences to what weâre looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. Itâs super easy, and youâll be able to see all the details about the role and our company. Donât miss out on this opportunity!
How to prepare for a job interview at Heineken N.V.
â¨Know Your Customers
Before the interview, research the key off-trade customers you'll be working with. Understand their business models, challenges, and how your role can add value. This will show your potential employer that you're proactive and ready to hit the ground running.
â¨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you successfully drove distribution or improved relationships. Be ready to discuss your approach and the outcomes. This will demonstrate your strong negotiation skills, which are crucial for this role.
â¨Highlight Your Relationship-Building Abilities
Think of specific instances where you've formed positive relationships with stakeholders. Share these stories during the interview to illustrate your ability to manage multiple stakeholders effectively, a key requirement for the position.
â¨Demonstrate Learning Agility
Be prepared to discuss how you've adapted to new information or changes in your previous roles. Highlight your learning agility by sharing examples of how you've quickly picked up consumer insights or market trends to drive success.
