ER Case Consultant in Manchester

As one of our ER Case Consultants, you\’ll play a key part in how we support our colleagues and keep performance on track. You\’ll bring clarity, confidence and steady judgement to ER issues, helping our people managers make good decisions and keeping conversations constructive. Reporting into the Head of Employee Relations and Policy, you\’ll advise on a wide range of cases, including disciplinaries, grievances, absence, smarter working, SARs and general policy queries. You\’ll coach managers so they can handle issues early and well, and you\’ll partner with teams to apply policies in a practical way. The ER Case Consultant is often the connector in many situations; you\’ll help find common ground, help colleagues see each other\’s point of view and find a route forward.

If this sounds like you, don\’t hesitate as your next great opportunity could be just a conversation away! We embrace learning and growth, and we anticipate there is scope to develop in this role. You are also likely to bring experiences that enhance this role that are not listed above, therefore not every box needs to be ticked when it comes to experience or skill sets.

This is a hybrid role based in our Manchester Brewery but you will be required to travel to our other HEINEKEN sites when required. This travel can be expensed to the company.

Benefits

• An annual bonus
• Company funded Private Medical Healthcare
• Double matched pension (up to 10%)
• 35 days holiday
• A quarterly allowance towards purchasing our delicious ciders and beers! (low and no alcohol options available)
• Exciting opportunities to develop your career

You\’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we\’re always working towards being a diverse and inclusive company.

Application

If you like what you\’ve read and want to explore this opportunity further, please apply as soon as possible. We may close vacancies early where we receive significant numbers of applications, so don’t delay! If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk.

We’re looking for:

• Great attention to detail – you spot what others miss.
• Strong communication skills, both verbal and written, paired with a knack for solving problems.
• Previous experience as an ER case consultant, ideally within a unionised setting.
• Resilience and a proactive, self‑starting approach to getting things done with a team and independently.
• The ability to adapt your communication style to suit a variety of stakeholders.
• A positive, collaborative mindset and a ‘can‑do’ attitude.

As the nation\’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.

There\’s so much more to HEINEKEN than meets the eye and right now we’re looking for an ER Case Consultant in our People Function! With 150 years of brewing history and proud of this legacy, yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.