At a Glance
- Tasks: Drive the letting journey, turning enquiries into signed deals and ensuring quick occupancy.
- Company: Heimstaden Bostad, a leading European residential real estate manager.
- Benefits: Pension, medical insurance, 25 days holiday, and a supportive work environment.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in the property market.
- Qualifications: Experience in lettings or sales, A-levels or equivalent, and a proactive mindset.
The predicted salary is between 36000 - 44000 £ per year.
Company Description
Heimstaden Bostad is a European residential real estate manager, with around 157,000 homes across nine countries with a property value of SEK 323 bn.
We acquire, develop, and manage properties with an evergreen perspective.
Guided by our Scandinavian heritage and values Dare, Care, and Share, our mission is to Enrich and simplify lives through
Friendly Homes .
Platform Edinburgh is one of the city’s largest Build to Rent communities, comprising over 460 high-quality apartments across three buildings, with a strong focus on resident experience and community living.
The scheme offers a range of amenities including co-working spaces, gym, and shared social areas, creating a modern, service-led living environment.
Job Description
Turning interest into occupancy!
We are looking for a results-driven Letting Specialist who enjoys following up opportunities and turning enquiries into signed deals.
In this role, you will drive the letting journey from first contact to move-in, proactively driving leads forward, reducing vacancy and making sure opportunities are followed up on with the help of efficient solutions and AI.
You need to combine a commercial mindset with excellent customer service, helping prospective tenants find the right home while ensuring our apartments are let quickly and professionally.
- Your job tasks include
- Ensure apartments are let quickly and efficiently, in line with our rental processes and policies.
- Engage with prospective residents, following up on leads and responding promptly to enquiries throughout their rental journey.
- Arrange and conduct property viewings, creating a welcoming and professional experience for prospective residents.
- Manage the new tenancy process from application through referencing, documentation and preparation of tenancy agreements.
- Review vacancy performance each month and work closely with the team to agree clear actions for all vacant apartments.
- Deliver a high standard of customer service to both prospective and existing residents, continuously looking for ways to improve their experience.
- Support residents with queries relating to lettings, rental agreements, contracts and other tenancy matters.
- Ensure all letting activities meet relevant legal and compliance requirements and follow internal procedures.
- Maintain accurate and up-to-date records within the property management database.
- Contribute to resident-focused marketing activities and initiatives that support successful lettings.
- Support the Facility Manager with enquiries from residents, utility providers, local authorities and other stakeholders.
- Take ownership of specific projects and ad hoc tasks that support the wider team.
- Provide general administrative support as required to help ensure the smooth running of the local operation.
Qualifications
- You are commercially minded, proactive and comfortable working towards clear goals.
- You have 3 year’s experience in lettings or sales from a results-driven environment.
- Completed A-levels, relevant estate agency training, vocational qualifications or equivalent experience. A degree is an advantage, but not essential.
- Confident user of Microsoft Office, CRM systems, digital tools and have a tech-forward mindset
- Fluent written and spoken English.
- A good understanding of lettings compliance and local regulations.
- ARLA qualification is meriting.
- If you are a person that naturally asks
“What can I do next to move this forward?”, you might be the one we are looking for!
Additional Information
Why join Heimstaden?
At Heimstaden, you’ll be part of a dynamic company that aims to deliver high quality service.
We offer a supportive environment with close collaboration between departments and where you will be a great contribution to our continuous success of our Edinburgh scheme in collaboration with our partner Platform.
As an employee at Heimstaden, you will be enrolled to the company benefits scheme including pension, medical insurance, 25 days holidays and more.
We conduct background checks as part of our recruitment process. If you have any questions regarding this, you are welcome to contact us!
We conduct background checks as part of our recruitment process. If you have any questions regarding this, you are welcome to contact us!
At Heimstaden, we value diversity and believe that different perspectives create better decisions and a stronger work environment.
Letting Specialist in Edinburgh employer: Heimstaden
Heimstaden Bostad is an exceptional employer that fosters a supportive and collaborative work culture, where employees are empowered to take initiative and responsibility. As a Credit Controller, you will benefit from opportunities for personal growth and development while contributing to a mission that enriches lives through friendly homes. Located in a dynamic environment, you'll find satisfaction in creating order and improving processes, all while being part of a team that genuinely cares about each other and values diverse perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Letting Specialist in Edinburgh
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Heimstaden.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Heimstaden? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Heimstaden's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Letting Specialist in Edinburgh
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Letting Specialist role at Heimstaden, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Heimstaden
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Heimstaden operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Heimstaden. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Heimstaden.
