At a Glance
- Tasks: Manage debt collection, reconcile accounts, and ensure accurate reporting.
- Company: Heimstaden Bostad, a caring European residential real estate manager.
- Benefits: Supportive environment, growth opportunities, and a chance to make a difference.
- Other info: Join a collaborative team that values initiative and continuous improvement.
- Why this job: Bring order to complexity and see your impact on cash flow.
- Qualifications: Experience in credit control or finance, strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Heimstaden Bostad is a European residential real estate manager, with around 157,000 homes across nine countries with a property value of SEK 323 bn.
We acquire, develop, and manage properties with an evergreen perspective.
Guided by our Scandinavian heritage and values Dare, Care, and Share our mission is to Enrich and simplify lives through
Friendly Homes .
We're now looking for a Credit Controller who enjoys bringing structure, solving problems and seeing things through.
This is an important role where your persistence, organisation and attention to detail will directly contribute to maintaining healthy cash flow and delivering an excellent customer experience.
Job Description
As a Credit Controller, you'll take ownership of collecting outstanding debt, reconciling customer accounts and ensuring our records and reporting remain accurate and up to date.
You'll work closely with colleagues across Finance and Operations while managing your own workload independently.
Success in this role comes from consistency.
You'll be following up, investigating discrepancies and chasing outstanding payments every day.
It's repetitive by nature, but if you enjoy creating order, staying on top of details and seeing issues through to resolution, you'll thrive.
Your responsibilities will include
- Managing the collection of outstanding debts and overdue invoices.
- Reconciling customer accounts and investigating discrepancies.
- Preparing regular reporting on aged debt and collection performance.
- Following up consistently with customers to resolve outstanding balances.
- Negotiating payment arrangements where appropriate.
- Maintaining accurate records of customer interactions and payment activity.
- Supporting the continuous improvement of credit control processes.
- Working closely with Finance and Operations to resolve account-related issues.
- Escalating cases where necessary, including supporting legal recovery processes.
Qualifications
Who we're looking for
We're looking for someone who enjoys working in a dynamic and supportive environment where you get to build structure and take initiative. You will enjoy the role if you are:
- Highly organised with exceptional attention to detail.
- Persistent and confident in following up until matters are resolved.
- Comfortable working with repetitive tasks while maintaining a high level of accuracy.
- Independent and naturally curious. Meaning you don’t just wait for the answers to come to you – you look for them.
- Analytical and able to identify discrepancies and reconcile accounts.
- Resilient, proactive and comfortable managing your own priorities.
- A clear communicator who can balance empathy with firmness when speaking to customers.
- Someone who enjoys creating structure and improving ways of working.
- What you'll bring
- Previous experience in Credit Control, Accounts Receivable or a similar finance role (ideally 2–5 years).
- Experience with reconciliations, reporting and debt collection.
- Good numerical and analytical skills.
- Experience using accounting systems (Dynamics 365 is an advantage).
- Proficiency in Microsoft Office, particularly Excel.
- The ability to work independently while collaborating effectively with colleagues.
- Additional Information
Why Heimstaden?
At Heimstaden, you'll join a company where people genuinely care about one another and where your contribution matters.
We believe in giving our employees responsibility, trust and the opportunity to grow.
You'll be part of a collaborative team that values initiative, continuous improvement and doing the right thing for our customers.
If you're someone who enjoys bringing order to complexity, isn't afraid of chasing things to completion and takes satisfaction in seeing the numbers add up, we'd love to hear from you.
We are looking forward to see your application!
We conduct background checks as part of our recruitment process. If you have any questions regarding this, you are welcome to contact us!
At Heimstaden, we value diversity and believe that different perspectives create better decisions and a stronger work environment.
Credit Controller in Birmingham employer: Heimstaden
Heimstaden Bostad is an exceptional employer that fosters a supportive and collaborative work culture, where employees are empowered to take initiative and responsibility. As a Credit Controller, you will benefit from opportunities for personal growth and development while contributing to a mission that enriches lives through friendly homes. Located in a dynamic environment, you'll find satisfaction in creating order and improving processes, all while being part of a team that genuinely cares about each other and values diverse perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Birmingham
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Heimstaden. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Birmingham
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Heimstaden.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Heimstaden's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Heimstaden
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Heimstaden.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Heimstaden will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Heimstaden employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
