Revenue Operations Systems Manager (UK or RO based) in London

We are Heimdal and cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrime! When joining Heimdal, you will embark on a thrilling ride in a fast-growing cybersecurity business, where we believe the team is the cornerstone of what we do tomorrow. We are leading the fight against cybercrime, developing new technologies and providing intelligence to protect over 15,000 companies worldwide against cybercriminal attacks and data security breaches.

Our award-winning line-up of 10+ fully integrated cybersecurity solutions span the entire IT estate, allowing organizations to be proactive, whether remote or onsite. From endpoints, networks, and cloud to emails, and beyond, Heimdal offers advance detection and response capabilities, ensuring complete security coverage.

As a Revenue Operations Systems Manager, you will be responsible for owning and optimizing the end-to-end commercial tech stack, with a focus on driving scalability, automation, and best-in-class systems across the business. Reporting to the Head of Revenue Operations (located in London), this role plays a key part in enabling our go-to-market teams by ensuring our systems, including Salesforce, are fully aligned with business goals and integrated to support data-driven decision-making.

We are looking for a systems expert who has a deep knowledge of systems but also has strong operational experience too.

Key Responsibilities

• Own and manage the full revenue operations systems stack, with primary responsibility for Salesforce, Outreach, Allbound, Xactly, DealHub (and others).
• Ensure Salesforce is configured to support scalable processes, data accuracy, and cross-functional collaboration.
• Build and maintain system integrations that support the lead-to-revenue lifecycle across sales, marketing, customer success, and finance.
• Lead integration efforts between Salesforce, Account Engagement, Outreach, and other tools via native connectors, APIs, or middleware platforms.
• Manage relationships with external system consultants and act as the primary point of contact for ongoing support, development, and project delivery.
• Design and implement scalable processes and automation to support GTM efficiency and operational maturity.
• Monitor and improve data quality, flow, and structure across all connected systems.
• Define and execute the systems roadmap in alignment with the RevOps and wider business strategy.
• Collaborate with internal stakeholders to gather requirements, deliver enhancements, and provide ongoing system support.
• Evaluate and onboard new tools, managing vendor relationships and driving implementation projects.
• Deliver dashboards, reports, and insights that support strategic planning and performance tracking.
• Support and drive change management and user training to maximize adoption and ROI across all platforms.

Qualifications

• Bachelor’s degree in business, Information Systems, or a related field (preferred).
• 5+ years of experience in a RevOps, CRM, or systems-focused role within a B2B environment.
• Strong experience with Salesforce as a systems administrator or architect.
• Advanced knowledge of Salesforce automation tools such as Flows, Process Builder, and Validation Rules.
• Ability to read and write simple Apex classes and triggers to support light custom development needs.
• Hands-on experience with Outreach and Account Engagement or similar GTM platforms.
• Experience managing and working alongside external systems consultants or development partners.
• Deep understanding of the lead-to-revenue lifecycle and sales/marketing processes.
• Experience designing and managing API-based integrations and middleware tools (e.g., Zapier, Workato, Tray.io).
• Proven ability to manage complex systems projects and tool implementations.
• Strong analytical and troubleshooting skills with a detail-oriented mindset.
• Ability to translate business needs into scalable systems solutions.
• Excellent communication and stakeholder management skills.
• Comfortable working in a fast-paced, high-growth environment.

Why Join Heimdal?

• Be part of an exciting, high-growth cybersecurity company, backed by leading private equity investors.
• Work alongside passionate, driven colleagues in a collaborative and entrepreneurial environment.
• Enjoy significant autonomy, exposure to senior leadership, and the opportunity to make a tangible impact.
• Flexible working arrangements.
• Generous paid time off.

Our Mission

We empower organizations to thrive by safeguarding digital assets and employees in a rapidly evolving world.

Our Culture

We believe in hiring the best and the brightest while cultivating a culture of collaboration and execution. We are Dedicated, Innovative, and Humble. As in devoted and passionate about our work and what we do. We seek to optimize, improve, and challenge status quo. We are open-minded to new ideas and to feedback, and we know success comes from hard work.

We are committed to constantly create an environment where each individual has the opportunity to grow, personally and professionally. We have a strong sense of unity and togetherness, and having fun together is a key element at Heimdal.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to gender, race, colour, disability, religion, marital status, family or parental status.