Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise operations across multiple beauty clinics, ensuring top-notch service and performance.
- Company: Globally recognised premium brand in the beauty and wellness industry.
- Benefits: Negotiable salary, performance-based bonuses, travel expenses covered.
- Why this job: Join a founder-led company making waves in beauty and wellness while driving operational excellence.
- Qualifications: Experience in senior management, strong commercial acumen, and team leadership skills.
- Other info: Dynamic role with opportunities for growth and travel across the UK.
The predicted salary is between 36000 - 60000 £ per year.
Work-mode: On-site (Regular travel between clinics and Head Office required)
Location: Multi-site (UK-based clinics - travel expenses and accommodation will be fully compensated)
Salary: Negotiable (depending on experience) + performance-based bonus
Reporting to: Director of Podiatry, COO & CEO / Founder
Our client is a globally recognised premium brand operating at the intersection of medical science, podiatry, and beauty. The business delivers clinically led, results-driven treatments and luxury retail products across its clinic network, setting new standards in wellness, foot health, and personal care. The organisation is founder-led, values-driven, and continues to expand its footprint while maintaining exceptional service quality and brand integrity.
The Business Manager is responsible for the operational, commercial, and administrative performance of all clinics. This senior leadership role ensures consistent service standards, regulatory compliance, financial performance, and an outstanding client experience across all locations. Leading Clinic Managers and Front-of-House teams, the Business Manager drives operational excellence, revenue growth, people performance, and strategic initiatives while safeguarding brand values and clinical standards.
Responsibilities
- Provide senior operational leadership across all clinics, ensuring consistent service standards, efficient workflows, and brand excellence
- Implement and maintain SOPs across clinical and non-clinical operations, including scheduling, stock control, systems and clinic presentation
- Own commercial performance across clinics, setting and monitoring revenue targets, KPIs, budgets, and cost controls
- Analyse financial and performance data to identify trends, risks, and growth opportunities
- Lead, coach, and develop Clinic Managers and Front-of-House teams, including recruitment, performance management, rota planning, and retention
- Build and sustain a high-performance culture aligned with brand values and clinical standards
- Ensure full compliance with regulatory, health & safety, GDPR, and governance requirements, including audit oversight
- Partner with marketing and operations to optimise client journeys, conversion, VIP experiences, and brand reputation
- Manage escalated client feedback and complaints with professionalism and consistency
- Support strategic growth initiatives, including new clinic openings, service rollouts, and system improvements
- Drive continuous operational and commercial improvement through data-led decision-making
Requirements
- Proven senior operational or business management experience in multi-site environments
- Strong commercial acumen with experience managing revenue targets and KPIs
- Demonstrated people leadership and team development capability
- Experience in healthcare, beauty, wellness, or regulated service environments preferred
- Strong understanding of compliance, governance, and health & safety standards
- Confident communicator with the ability to influence at all levels
- Highly organised, data-driven, and solutions-focused
- Willingness to travel regularly between clinic locations
Business Manager (Beauty Industry) employer: Heilsa Recruitment
Contact Detail:
Heilsa Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager (Beauty Industry)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and wellness industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client experience and operational excellence. When you walk into that interview, show them you’re not just another candidate – demonstrate how your vision aligns with theirs and how you can contribute to their growth.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers and boost your confidence. Focus on articulating your experience in managing multi-site operations and leading teams, as these are key aspects of the Business Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that dream job!
We think you need these skills to ace Business Manager (Beauty Industry)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Manager role. Highlight your operational leadership experience, especially in multi-site environments, and don’t forget to showcase your commercial acumen!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the beauty industry and how your background makes you the perfect fit for our team. Be sure to mention any relevant achievements that demonstrate your ability to drive operational excellence.
Showcase Your People Skills: As a Business Manager, leading teams is key. In your application, share examples of how you've successfully developed and managed teams in the past. We want to see your people leadership capabilities and how you’ve built a high-performance culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our amazing team!
How to prepare for a job interview at Heilsa Recruitment
✨Know the Brand Inside Out
Before your interview, dive deep into the company's values, mission, and services. Understanding their unique position at the intersection of medical science and beauty will help you align your answers with their ethos and demonstrate your genuine interest.
✨Showcase Your Leadership Skills
Prepare specific examples that highlight your experience in leading teams and driving operational excellence. Think about times when you've successfully managed multi-site operations or improved service standards, as these will resonate well with the interviewers.
✨Be Data-Driven
Since the role involves analysing financial and performance data, come prepared to discuss how you've used data to make informed decisions in previous roles. Bring examples of KPIs you've set and how you monitored them to achieve business goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle escalated client feedback. Think through potential scenarios related to compliance, team management, or operational challenges, and be ready to share your thought process and solutions.
