Global Application Support Analyst—SLA-Driven in London

Global Application Support Analyst—SLA-Driven in London

London Full-Time 63000 - 77000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch support for global business applications and troubleshoot issues.
  • Company: Join Heidrick & Struggles, a leader in the global consulting space.
  • Benefits: Great career development opportunities in a dynamic global environment.
  • Other info: Ideal for those looking to grow in a collaborative, international setting.
  • Why this job: Enhance your skills while making a real impact in a supportive team.
  • Qualifications: 3+ years in technical support and strong communication skills required.

The predicted salary is between 63000 - 77000 £ per year.

Heidrick & Struggles is seeking an Application Support Analyst in Greater London to join their Support team.

The key responsibilities include providing high-quality support for global business applications, troubleshooting issues, and collaborating with internal teams.

Candidates should have a minimum of three years in technical support roles, strong communication skills, and experience with enterprise-class applications.

A Bachelor’s degree in Computer Science or a related field is preferred.

This is an excellent opportunity to enhance career development in a global work environment.
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Global Application Support Analyst—SLA-Driven in London employer: Heidrick & Struggles

Heidrick is an exceptional employer, offering a dynamic work environment in the heart of London where IT Service Delivery Analysts can thrive. With a strong focus on employee growth and development, the company fosters a culture of collaboration and innovation, providing opportunities to become a subject-matter expert while supporting a diverse range of IT needs across Europe. Employees benefit from a hybrid work model, competitive compensation, and a commitment to enhancing user experience, making it a rewarding place to build a meaningful career.

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Contact Details:

Heidrick & Struggles Recruitment Team

We think you need these skills to ace Global Application Support Analyst—SLA-Driven in London

Technical Support
Troubleshooting
Communication Skills
Enterprise-Class Applications
Collaboration
Problem-Solving Skills
Bachelor’s Degree in Computer Science or related field