Heidi is seeking a Support Engineer to diagnose, resolve, and prevent complex issues in our AI-powered healthcare product. You will impact product reliability and clinician experiences by owning issues end-to-end and partnering with engineering and product teams.
Youβll be a product expert, communicate clearly with customers, and help scale Heidi in high-stakes clinical environments while maintaining a strong customer focus and rapid response times.
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AI Healthcare Support Engineer β Remote, High-Impact employer: heidihealth.com.au
HeidiHealth is an exceptional employer that prioritises innovation and collaboration in the healthcare sector. With a hybrid work model based in London, employees enjoy a supportive culture that fosters professional growth and creativity, alongside competitive equity options from day one. Join us to make a meaningful impact on patient care while working with cutting-edge AI technologies in a dynamic team environment.