Revenue Enablement Specialist

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

The Role

We are looking for a highly capable and strategic Revenue Enablement Lead (UK) to build, deliver and scale world-class enablement programmes across our global GTM organisation. Reporting to the Global Head of Revenue Enablement, you will design and run onboarding, product training, sales process enablement and competency programmes that will be instrumental in empowering our sales and customer success teams in the UK to perform at their peak.

You will bridge the gap between Product Sales, Customer Success, Revenue Operations and organisational goals by equipping our commercial teams in the UK with the necessary tools, resources, and training to enhance their performance and drive business growth. You will play a crucial role in ensuring our sales and success teams are consistently prepared to effectively engage with prospects and customers, ultimately contributing to our mission of transforming healthcare.

What you’ll do

• Onboarding
  • Own the end-to-end GTM onboarding experience, including company (GTM-focused), functional (Sales/CS), and role-specific tracks.
  • Reduce time-to-productivity and ensure new hires ramp efficiently and consistently.
• Product Enablement
  • Lead product release training across GTM teams.
  • Build value messaging, competitive positioning, and objection-handling guidance.
  • Partner with Product Marketing/Product to ensure consistent and timely enablement.
• Program Enablement
  • Deliver and maintain enablement programmes covering sales processes, forecasting methodology, and frameworks (e.g., MEDDICC).
  • Build certifications, mastery assessments, and enablement pathways for Sales and CS.
• Training & Content
  • Manage content repositories, LMS/training tools, and certification cadences.
  • Ensure content is up to date, consistent, and easily accessible.
• Measurement & Impact
  • Track and analyze the effectiveness of enablement initiatives, gathering feedback from sales teams and leveraging data to inform strategy and continuously improve content relevance and program effectiveness.
• Scalability & Global Collaboration
  • Build scalable, reusable assets that serve UK, US, and AU markets.
  • Coordinate localisation and rollout of global enablement programs.
  • Contribute to global enablement strategy, playbooks, and best-practice libraries.

What we will look for

• 3-4+ years experience in a sales or revenue enablement, ideally in SaaS, healthcare, or related fields (not essential but preferred).
• Proven success in developing content, delivering training, or supporting sales and customer success teams in a high growth, fast paced environment.
• Exceptional written and verbal communication skills, with the ability to translate complex ideas into clear, actionable instructions and articulate value propositions.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously and meet deadlines.
• Highly autonomous, self-motivated, and comfortable working independently in a dynamic, fast-paced startup environment with a high degree of accountability.
• Eager to learn, adaptable, and excited about professional growth opportunities.
• Proficiency in CRM systems (e.g., HubSpot) and content management systems.
• A "hungry, competitive, and highly motivated operator who has a knack for problem-solving and building relationships".

Why you should Join Heidi

• Real product momentum. We’re not trying to generate interest, we’re channeling it. This is a rare chance to create a global impact as you immerse yourself in Australia’s fastest growing start-up.
• Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create.
• Unmatched impact. Play a pivotal role at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day.
• Work alongside world-class talent. Join a team of operators and builders who’ve scaled unicorns.
• Global reach. Help shape our international expansion as we bring Heidi to key international markets.
• Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, subsidised gym membership, and your birthday off to recharge.
• Flexibility that works. A hybrid environment, with 3 days in the office.

Heidi’s commitment to Diversity, Equity and Inclusion

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we’re committed to promoting a culture of opportunity for all.