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For Companies At a Glance
- Tasks: Shape Heidi's digital touchpoints, ensuring they are beautiful and customer-centric.
- Company: Heidi is a youthful brand revolutionizing the ski holiday market with innovative tech.
- Benefits: Enjoy a collaborative culture, growth opportunities, and a chance to impact the ski industry.
- Why this job: Join a fast-growing team and help create unforgettable mountain experiences for customers.
- Qualifications: Showcase your design skills, research experience, and ability to collaborate effectively.
- Other info: Work in the Bristol office 2-3 days a week; fair hiring practices ensure equal opportunity.
The predicted salary is between 30000 - 42000 £ per year.
Heidi intro
Heidi was born to make it easy for more and more people to discover the power of the mountains. We burst onto the ski holiday market in 2018 (formally known as Ski Zoom) and have seen exponential growth.
The company came from a desire to fix the lack of flexibility in the winter ski market. We help skiers and mountain lovers discover resorts that are hidden gems alongside the classics, and our clever tech is helping them to do it in a way that suits them best. We’re a youthful, challenger brand, with an awesome culture, and we’re shaking up a very traditional ski/mountain holiday industry.
Looking to the future, we have huge ambitions for growth. In 2024 we grew by 64% and expect to grow even more in 2025. Having come 63rd in the Times top 100 fastest growing UK companies, and shortly after securing £5.6 million investment, we are in a prime position to achieve our goals. But key to that is also growing the Heidi team with even more brilliant people than we have now. So we are looking for someone who will be fundamental to the success of our vision and is excited to help us drive that forward.
The role
As a Midweight Product Designer , you’ll play a key role in shaping Heidi’s digital touchpoints, ensuring they are beautiful, functional, and customer-centric. You’ll own design projects from concept to delivery, collaborating with cross-functional teams and supported by our Lead Product Designer.
Why is this role live?
We’ve got a packed workload as we work to keep our customers hitting the slopes and enjoying unforgettable mountain holidays.
How big is the team?
2x Product Managers
1x Designer
8x Developers
Who's going to be your manager?
You’ll be reporting to James Castro-Griffiths, our Lead Product Designer.
How is Design involved in the decision making?
Each discipline brings specialised knowledge to a project, which supports our decision making. At Heidi, Design, Development, and Product Management are equally valued, alongside all other expertise.
How do we work?
We identify opportunities by addressing customer and business needs along with technical requirements, designing solutions that deliver positive results. The level of research we undertake depends on the potential impact of each project.
What will be your expected deliverables?
Each deliverable is tailored to its potential impact, taking into account the time required to achieve it and the technical complexity involved. Your role will be to develop user-centred solutions that align with the project’s constraints.
How does the Design Team work with the Development Team?
It’s a fully collaborative effort. We work together to ensure we deliver business and customer impact while staying within the project’s constraints.
Your Responsibilities
- Design Solutions: Develop user-centred solutions that align with project constraints, focusing on both refining existing solutions and creating new ones.
- Enhance Experiences :
- App: Create a concierge experience in our customers’ pockets.
- Website: Design a personalised purchasing experience that feels crafted by a dedicated ski expert.
- Data-Driven Improvements: Use qualitative and quantitative data to identify opportunities to improve customer satisfaction and conversion rates.
- Collaboration: Work closely with the Development Team to ensure seamless implementation of designs within project constraints.
The skills we're looking for
These are the areas we’ll ask you to showcase through your portfolio during the competency section of the interview process:
Research
Experience leading research that informs design decisions. Showcasing projects where your insights significantly influenced the design direction.
Design Systems
Experience with design systems, contributing to and maintaining them for consistency and scalability. Provide examples of aligning components and enhancing the system.
Ideation
Demonstrating strong ideation skills by showcasing project examples where you collaborated in brainstorming and developing innovative solutions.
UI Design
Proficiency in designing for either app or web platforms, from low-fidelity sketches to high-fidelity prototypes. Showing how you balanced accessibility and the platform's requirements to deliver engaging user experiences.
Business impact
Demonstrating expertise in producing design work that aligns with and supports the achievement of business objectives.
Communication & Collaboration
Strong communication skills with a proven track record of effective collaboration and stakeholder engagement across cross-functional teams.
Strategy
An ability to integrate product strategy into your design process. Highlighting how you balanced user needs with business objectives and how strategy shaped your solutions.
Interview process
- Initial Call: An introductory conversation with our Talent Team to learn more about your experience and why you want to work for Heidi.
- Culture Add Interview : Meet with team members you would be working with to learn more about each other.
- Competency Interview: Demonstrate your experience and skills through your portfolio, by answering pre-set questions based on ‘The skills we’re looking for’.
Location
This role requires you to be in the Bristol office 2-3 days a week. Please only apply if you can meet those requirements.
Our commitment to Fair Hiring
To minimise bias and ensure fairness:
- We evaluate every candidate using the same set of questions and score them on a 1–4 scale
- We share the competency interview questions with participants in advance
- Multiple interviewers are present during both the culture-add and competency interviews
Our goal is to create an environment where you can showcase your skills at their best.
We’re here to support you and set you up for success.
Midweight Product Designer employer: Heidi
Contact Detail:
Heidi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Midweight Product Designer
✨Tip Number 1
Familiarize yourself with Heidi's brand and values. Understanding their mission to enhance the ski holiday experience will help you align your design philosophy with theirs, making you a more attractive candidate.
✨Tip Number 2
Showcase your collaborative skills. Since the role emphasizes working closely with cross-functional teams, be prepared to discuss specific examples of how you've successfully collaborated with developers and product managers in past projects.
✨Tip Number 3
Highlight your experience with data-driven design. Be ready to share instances where you've used qualitative and quantitative data to inform your design decisions, as this aligns with Heidi's focus on improving customer satisfaction and conversion rates.
✨Tip Number 4
Prepare to discuss your design process in detail. Since the role requires developing user-centered solutions, be ready to explain how you balance user needs with business objectives and how your design strategy has led to successful outcomes.
We think you need these skills to ace Midweight Product Designer
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Heidi's culture and values. Highlight how your personal values align with their mission to make ski holidays more accessible and enjoyable.
Showcase Relevant Experience: In your application, focus on showcasing your experience in user-centered design. Provide specific examples of projects where you led research or developed design systems that had a measurable impact.
Tailor Your Portfolio: Make sure your portfolio reflects the skills mentioned in the job description. Include projects that demonstrate your proficiency in UI design, collaboration with cross-functional teams, and your ability to integrate product strategy into your design process.
Prepare for Interviews: Since the interview process includes competency-based questions, prepare by reviewing the skills they are looking for. Be ready to discuss how your past experiences align with their expectations and how you can contribute to their growth.
How to prepare for a job interview at Heidi
✨Showcase Your Research Skills
Be prepared to discuss your experience leading research projects that have informed your design decisions. Highlight specific examples where your insights significantly influenced the design direction, as this aligns with what Heidi values in a Midweight Product Designer.
✨Demonstrate Your Design System Experience
Bring examples of your work with design systems, focusing on how you've contributed to and maintained them for consistency and scalability. This will show your understanding of the importance of cohesive design across platforms.
✨Highlight Collaboration and Communication
Since collaboration is key at Heidi, be ready to share instances where you effectively communicated and engaged with cross-functional teams. Discuss how you navigated stakeholder feedback and integrated it into your design process.
✨Prepare for the Competency Interview
Review the skills listed in the job description and prepare to demonstrate them through your portfolio. Be ready to answer questions about how your design work has supported business objectives and improved user experiences.
