Technical Recruiter in London

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than ten million patient visits each month are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly USD$100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era.

The Role

We’re hiring a Technical Recruiter to help us scale our Product and Engineering teams across the UK and EMEA. Heidi is growing quickly, and with that comes the opportunity to build truly exceptional engineering, product and AI teams. We’re looking for someone who knows how to spot standout technical talent, engage them in a genuine way, and run thoughtful processes that lead to great hires. You’ll work closely with Product and Engineering leaders to shape teams with intention, raise the bar with every hire, and build hiring foundations that will support the next phase of our growth. This isn’t a coordination role – it’s a high‐ownership position where your judgement, instincts and ability to build trust really matter. We’re building AI‐native products and ambient technology that are redefining how clinicians work. That means hiring engineers and product leaders who are comfortable operating at the edge of applied AI – people who think in systems, ship with care, and want to build technology with real‐world impact. If that excites you, this role gives you the chance to directly shape the teams building it.

What You’ll Do

• Own technical hiring end‐to‐end: from role scoping, crafting clear JDs through to offer and close, ensuring a thoughtful, high‐quality candidate experience throughout.
• Partner closely with hiring managers (particularly across Product, Engineering and AI) to lead early‐stage interviews, filter applications and conduct technical screening calls across 15+ concurrent roles.
• Optimise the interview process to identify high‐calibre technical talent by building structured situational, behavioural and values‐based question banks – with additional rigour around technical signal.
• Support hiring managers in designing meaningful role‐related tasks, coding challenges and take‐homes that accurately assess real‐world capability.
• Activate headhunt mode when required for niche technical roles – proactively mapping competitor landscapes, identifying strong profiles and building pipelines across engineering, AI and product.
• Benchmark elite technical talent, helping hiring managers clearly distinguish good from exceptional and calibrate consistently across teams.
• Support the Head of People in implementing and evolving talent tools, processes and systems as we scale.
• Network, build and nurture relationships across the tech ecosystem – engineers, product managers, operators – building a high‐calibre technical talent pipeline.
• Elevate our employer brand in creative ways: representing Heidi across conferences, networking events, community meetups, blogs, socials, videos etc.

What We Will Look For

• Proven track record in internal Talent Acquisition, ideally within high‐growth tech startups (Series A–C or similar), with clear experience hiring technical roles.
• Experience managing the hiring process end‐to‐end from activating talent funnel, role scoping, CV screening, interviews to offer, acceptance and onboarding.
• Super‐connector, loves working with people, building rapport and nurturing relationships.
• Knowledge around hiring technical roles is important (product and engineering) – the rest can be learned.
• Comfortable with headhunting tactics and cold outreach when needed to build candidate pipeline against talent gaps.
• Speed, urgency and execution focus are essential – "get sh*t done" regardless of chaos and ambiguity.
• An eye for identifying high‐calibre talent and passion for building a high‐performance culture.
• Self‐starter, highly motivated, competitive, driven by hitting numbers and developing deep relationships with empathy and commercial acumen.
• Ability to work autonomously with high levels of accountability to meet TA requirements and hiring goals.
• Someone compassionate, with a great sense of humor, zest for life, keen to accelerate their career in people and have fun!

What do we believe in?

• Live Forever – Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
• Practice Ownership – Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
• Small Cuts Heal Faster – Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
• Make others better – Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Why you should Join Heidi

• Real product momentum. We’re not trying to generate interest, we’re channeling it.
• Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create.
• Unmatched impact. Play a pivotal role in our talent acquisition efforts at a critical growth moment.
• Work alongside world‐class talent. Join a team of operators and builders who’ve scaled unicorns.
• Global reach. Help shape our international expansion as we bring Heidi to key international markets.
• Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge.
• Flexibility that works. A hybrid environment, with 3 days in the office.

Heidi's commitment to Diversity, Equity and Inclusion

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and welcome all applicants – we’re committed to promoting a culture of opportunity for all.