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- Tasks: Design and execute customer communications and lifecycle programs for a healthcare tech startup.
- Company: Innovative healthcare technology startup based in Greater London.
- Benefits: Hybrid work environment, equity, and strong focus on personal development.
- Why this job: Create impactful customer journeys and collaborate with product and engineering teams.
- Qualifications: 6–10+ years of experience in lifecycle strategies and proficiency in tools like Braze.
- Other info: Emphasis on well-being and excellent career growth opportunities.
The predicted salary is between 48000 - 72000 £ per year.
A healthcare technology startup based in Greater London seeks a Lifecycle Lead to design and execute customer communications and lifecycle programs. The position demands 6–10+ years of experience in lifecycle strategies and hands-on proficiency in tools like Braze. This vital role involves creating impactful customer journeys and campaigns while collaborating closely with product and engineering teams. The company offers a hybrid work environment, equity, and strong emphasis on personal development and well-being.
Lifecycle Lead - Activation, Adoption & Retention (SaaS) employer: Heidi
Contact Detail:
Heidi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifecycle Lead - Activation, Adoption & Retention (SaaS)
✨Tip Number 1
Network like a pro! Reach out to folks in the healthcare tech space, especially those who work with lifecycle strategies. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous lifecycle campaigns. This is your chance to demonstrate how you've designed impactful customer journeys and how you can bring that expertise to our team.
✨Tip Number 3
Prepare for the interview by diving deep into our company’s mission and values. Understand how your experience aligns with our goals in activation, adoption, and retention. We love candidates who are genuinely excited about what we do!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our awesome team.
We think you need these skills to ace Lifecycle Lead - Activation, Adoption & Retention (SaaS)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Lifecycle Lead role. Highlight your 6–10+ years of experience in lifecycle strategies and any hands-on work with tools like Braze.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this position. Share examples of impactful customer journeys or campaigns you've designed, and how they align with our mission in healthcare technology.
Showcase Collaboration Skills: Since this role involves working closely with product and engineering teams, make sure to mention any relevant experiences where you’ve successfully collaborated across departments. We love teamwork!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Heidi
✨Know Your Lifecycle Strategies
Make sure you brush up on your knowledge of lifecycle strategies, especially in the context of SaaS. Be ready to discuss specific examples from your past experience where you've successfully designed and executed customer communications or lifecycle programs.
✨Familiarise Yourself with Braze
Since hands-on proficiency in tools like Braze is crucial for this role, take some time to explore its features and functionalities. If possible, prepare to share how you've used similar tools in previous roles to create impactful customer journeys.
✨Collaboration is Key
This position involves working closely with product and engineering teams, so be prepared to talk about your collaborative experiences. Think of examples where you’ve worked cross-functionally to achieve a common goal, and how you navigated any challenges that arose.
✨Emphasise Personal Development
The company values personal development and well-being, so don’t shy away from discussing your own growth journey. Share how you stay updated with industry trends and what steps you take to enhance your skills, showing that you’re proactive about your professional development.
