Heidi is hiring a commercially driven Mid-Market Customer Success Manager to own ~50 accounts and a ~£2.5M ARR book in UK mid-market healthcare. You will own a full quota, forecast pipeline, and partner with Account Executives to grow the book.
The role requires a high-volume, multi-product SaaS background and a focus on renewal, expansion, and adoption. You will manage renewals end-to-end, drive usage-driven expansion, and maintain accurate health data in HubSpot.
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Healthcare SaaS Customer Success Manager – Revenue Owner employer: Heidi
Heidi is an exceptional employer that fosters a collaborative and innovative work culture, where you can make a real impact on healthcare technology. With a focus on employee growth, you'll have opportunities to develop your skills while working closely with clinicians to create meaningful AI solutions. Located in a vibrant tech hub, we offer a dynamic environment that encourages rapid iteration and feedback, ensuring your contributions are valued and recognised.
